Student Veterans of America Jobs

Step into an instrumental role. Help conduct the smooth operation of a fast-paced-and friendly-financial planning office. Work as an employee of an independent advisor franchisee with a financial advisory practice of Ameriprise Financial. Assist in daily business operations. The administrative assistant supports the many different tasks for which the practice is responsible and ties directly to the overall business plan of the practice. The administrative assistant allows the advisor the assurance he/she needs to know that his/her practice is being maintained and supported within Ameriprise Financial guidelines. This role provides administrative support by scheduling meetings, preparing presentations, preparing client communications and tracking new business correspondence. This role is responsible for coordinating/tracking projects and/or managing business-as-usual projects such as filing, copying. Researching printer problems, and/or organizing the logistics of a client seminar with Marketing Manager. Responsibilities and Time Allocation - Will change over time to meet the needs of the practice and can include other duties as assigned by the advisor. Responsibilities Position Functions: 90% Business Management Prepare correspondence for advisor signature Copy and track all client and practice materials including business correspondence Copy and follow-up with home office on related issues Schedule client appointments and prepare agendas/forms for appointments Conduct client appointment reminder calls and check-in calls on follow-up items Assist the planning assistant(s), paraplanner(s), associate financial advisor(s) and advisor(s) Maintain office supplies and daily light cleaning 10% Client Care Greet clients upon arrival and extend hospitality to clients Set up and maintain client management system Write notes or letters to clients on personal letterhead of administrative nature only and administer client appreciation Document client contacts/calls Track client special events and make appropriate contact per established client contact model Key Traits of a Successful Client Service Associate/Manager Strong organizational and computer skills Direct attention to detail and organization Effective communication with clients and other advisors/staff Effective and efficient time management Polite and clear phone manner Ability to multi-task Ability to adhere to rules and regulations as stated and required by advisor, Ameriprise Financial Ability to support and provide guidance for compliance within the advisor's practice Positive attitude and sincere willingness to constantly learn and grow