Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
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  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
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  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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ManpowerGroup High Touch Operations Manager in Milwaukee, Wisconsin

Our client, a global IT leader, is seeking a High Touch Operations Manager to join their team. The High Touch Operations Manager will work with designated mission-critical customers, such as service providers and financial services companies, ensuring they receive premium-level service. The ideal candidate possesses superior project management and communications skills, and demonstrates the ability to diplomatically influence and effectively manage key relationships and challenging situations under pressure.

Job Title: High Touch Operations Manager

Location: REMOTE within the U.S. (East Coast preferred)

Pay Range: $40/hr W2 + benefits

Contract: 18-24 months with potential to convert to FTE

Key Responsibilities:

  • Provides reactive support and builds a relationship with the customers operational team(s), typically Service Operations or Network Support.

  • Co-ordinates all areas within the organization to assist the customer in resolving their incidents as quickly as possible, maximizing availability.

  • Acts as a point of escalation for the customer, keeping them updated throughout the life of their incident and assisting with an analysis of their incident after resolution.

  • Ensure proper delivery and sales of product and service solutions. Identify needs for and assist with creation of customer training.

  • Conduct quarterly business reviews to present operational issues/activity, customer satisfaction and gap analysis to customer and internal personnel.

Demonstrated ability to excel in the following areas:

  • Customer Service

  • Conflict Management

  • Analytical and Trend analysis

  • Communication/Presentation

  • Project Management

Qualifications:

  • BS/BA degree or equivalent and 5+ years related customer support experience.

  • Strong project management, influencing and negotiation, critical thinking, and decision-making skills.

  • Excellent presentation and interpersonal skills.

  • Strong technical gap analysis skills and customer sat and customer service gap analysis skills-ability to apply knowledge and formulate customer recommendations.

  • ITIL Foundation v4 certified is a plus.

Benefits:

  • Paid holidays and PTO

  • Health, dental, vision insurance.

  • 401K with match.

  • $500/year for certifications

  • Free training to upgrade your skills and a dedicated partner to help you achieve your career goals.

If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.

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