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Job Information

CBRE Operations & Contract Support in Milan Lombardia, Italy

Operations & Contract Support

Job ID

151985

Posted

05-Feb-2024

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Administrative, Construction, Data & Analytics

Location(s)

Milan '- Lombardia - Italy

CBRE GWS is looking for an Operations & Contract Support that will be based in Milan and will report to the Operations Director. He/She will support in the coordination of the projects and the processes for the Business Units managed by the Operations Director. He/She will provide also support in collecting data and managing financial and administrative activities interacting with clients and company functions based in Italy and abroad.

Our preferred candidate should have:

  • Bachelor’s degree

  • Fluent English knowledge

  • The role may require time flexibility and short-term business travels

  • Excellent knowledge of office suite in particular Excel tool

  • Empathic attitude and ability to build good relations with the main stakeholders

  • Ability to work in team and goal-oriented approach

Roles and Responsibilities:

Projects & Processes

Identify and help drive implementation of improving opportunities for GWS processes

Support in monitoring the quality commercial performance through GWS KPIs

Collect data for the Review Business Units pack

Analyze supplier surveys

Liaising with the client regarding payment of invoices

Site inductions

Helpdesk: including but not limited to; logging, distributing, and closing of reactive calls

on desired system.

Continually develop systems to maximize efficiency benefits for the customer and GWS

Finance

Monitoring of the billing application, calculating margins, raising invoices, and submitting to client

Creation and review of management reports such as P&L, WiP, Unbilled Revenue, Debt, OPO's & Invoice Pool

Raising Purchase Orders

Reviewing open Purchase Orders

Policy and procedure compliance

Processing supplier invoices and resolving any queries

Comprehensive spend tracking

Weekly report submission to include WiP, Unbilled Revenue, Debt, Invoice Pool and OPO

updates

Reporting on In Scope and Out of Scope works

Drive high quality financial performance to influence P&L result.

Ad-hoc reporting as requested by Business Unit or Business/Finance.

Administration

Reporting and management of work management system

Logging hazards & customer feedback on the QHSE Management Portal

Subcontractor reviews

Logbooks compliance

Maintain eLogbook

CBRE GWS

CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.

Find out more (https://www.cbre.com/real-estate-services/directory/global-workplace-solutions)

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)

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