Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
Home View All Jobs (2,220,131)

Job Information

Ensono Global Operational Director, Monitoring in Miami, Florida

Global Operational Director, MonitoringRemote - United StatesJR010962

At Ensono, our Purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things! We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up with continuous change and embrace innovation.

We can Do Great Things because we have great Associates. The Ensono Core Values unify our diverse talents and are woven into how we do business. These five traits are the key to achieving our purpose:

Honesty, Reliability, Collaboration, Curiosity, Passion

Position Summary :

As Director of Monitoring Platform and Operations, you will be driving the operational and engineering aspects of these services for Ensono’s clients. You will be building and leading a team of 30 associates globally, with expertise in monitoring Operating Systems, Databases, Network, Virtual and Storage Backup components. You will be responsible for ensuring monitoring are contiguously functioning, generating alerts and tickets properly, along with adopting of AI/ML use to achieve utmost granular and efficient data.

What You Will Do:

  • Oversee global team members responsible for Ensono’s Distributed Monitoring Tools, consisting of BMC Truesight, BMC Helix, Entuity, VMWare Aria and several others

  • Responsible for complete support, management and , lifecycle, sustainability and availability of Ensono’s Distributed Monitoring Tools

  • Lead and design integrated Monitoring Solutions to ITSM system for Ensono’s Clients

  • Design, Plan and Enable adoption of AI & ML learning to Ensono’s Monitoring environment, with goal of proactive prevention of incident from becoming

  • Manage Capital and Expense budget related to licenses, usage and support of Ensono’s monitoring tools

  • Contiguous evaluation for best of breed tool & practices for monitoring and visibility purposes, establish strong relationships with associated vendors

  • Establish strong process empowered with automation for audit intention, to ensure components that are Ensono’s responsibility for management are indeed done properly

  • Identify opportunities to improve efficiency, through process enhancement and automation maturity

  • Collaborate with Ensono’s Product, Security and Operational Teams to prioritize Corporate Programs and Projects, aligning resources accordingly

We want all new Associates to succeed in their roles at Ensono. That’s why we’ve outlined the job requirements below. To be considered for this role, it’s important that you meet all Required Qualifications. If you do not meet all of the Preferred Qualifications, we still encourage you to apply.  

Required Qualifications:

  • 10+ years of experience with responsibility of managing infrastructure technology and operations

  • 10+ years of experience with ITSM platforms such as ServiceNow and Monitoring Tools such as BMC, Entuity, DataDog, or similar

  • Bachelor’s degree in related field

  • Positive influencing verbal and written skills to build relationship and to lead

  • Ability to think outside the box, holistically about processes that impact the business engagement, and continually refine processes

  • Comprehensive knowledge of ITIL reference models

  • Proven track record of leading process improvement initiatives, driving change and innovation

  • Excellent written and communication along with interpersonal abilities

  • Ability to thrive in independent and collaborative fast-paced environment, managing priorities properly

  • Familiarity with industry best practices, standard and compliance requirement especially ones relevant to financial services field

Preferred Qualifications:

  • Master’s degree in information technology related field

  • Advanced ITIL, including ITIL v3 and v4, certification or training

  • Experience on AI/ML integration into ITSM practices is a plus

Why Ensono?

Ensono is a place where we unleash Associates to Do Great Things – for our clients and for your career. This could mean achieving a professional goal, collaborating with your team on an innovative idea, learning a new skill, reaching a wellness milestone, or engaging in your community through volunteer programs. Whatever it means to you, we want Ensono to be the place where you can do great things.

We value flexibility and work-life balance. Positions that are not required to be onsite to support a client may offer the ability to work remotely or hybrid at an Ensono office location.

  • Unlimited Paid Day Off (PDO) Plan

  • Two robust health plan options through Blue Cross Blue Shield

  • 401(k) with a generous company match

  • Eligibility for dental, vision, short and long-term disability, life and AD&D coverage, and flexible spending accounts

  • Depending on location, ability to take advantage of fitness centers

  • Wellness program

  • Flexible work schedule

Ensono is an Equal Opportunity/Affirmative Action employer. We are committed to providing equal employment to our Associates and building a diverse and inclusive workforce. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or other legally protected basis, in accordance with applicable law.

JR010962

DirectEmployers