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Job Information

University of Miami Clinic Assistant (Human Genetics) in Miami, Florida

Current Employees:

If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here (https://www.myworkday.com/umiami/d/task/1422$7248.htmld) to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet (https://my.it.miami.edu/wda/erpsec/tipsheets/ER_eRecruiting_ApplyforaJob.pdf) .

The Department of Human Genetics is currently seeking a Sr. Clinic Assistant to work in Miami. The Sr. Clinic Assistant works directly with patients and various healthcare facilities to obtain patient information for medical records in preparation for first clinic visits. The incumbent also assists with patient care, such as nursing activities and laboratory collections.

Department Specific Functions

In clinic/Telemedicine – 40% effort:

  • Obtain vital signs and weight, rooming patients

  • Maintain patient flow during clinics that will include collection and mailing of samples

  • Completing requisition, entering orders, referrals in U-Chart. Uploading scanned documents and images in U-Chart as needed. In charge of preparing items to be given to scanning team

  • Assisting physician in setting up for various in-office minor procedures.

  • In charge of making sure clinic exam rooms are clean, orderly, well stocked and that all equipment is in working condition and locked cabinets when appropriate. Will resolve of let supervisor know of issue

  • Maintains examination work-up forms and all other pertinent medical forms in exam rooms and in stock readily available to physicians for patient care.

In office – 60% effort:

  • Answers telephone in a professional and diligent manner, relaying messages via the appropriate method in a timely fashion and follow up when required. Will escalate to supervisor as needed. And is available for escalation from the department’s clinic assistant

  • Answers e-mails, U-Chart messages in a timely manner

  • Register patients, schedules appointments, triage to make sure that all appointments are scheduled correctly

  • Verifies insurance coverage on patients for their visit & works with both Billing and CIV to coordinate cancellations for billing purposes

  • Prepares medical records for clinics, gather test results and others as requested by providers & counselors. Also makes sure that the Clinic Assistant has the correct clinic prep

  • Routes Medical record requests to the correct on campus time

  • Assists with registering patients in UChart for the Department’s Biochemical and Molecular Genetics Diagnostic Laboratory. (BMGDL)

  • Assists with uploading BMGDL test results to patient’s UChart record.

  • Assist pediatric genetic counselors with contacting patients regarding upcoming appointments, sample collection, and order placement.

  • Assist pediatric genetic counselors with placing lab orders from clinic, uploading genetic test results, and communicating with laboratories about sample failures and medical record requests.

Department Specific Requirement

  • Active State of Florida CNA license preferred.

CORE JOB FUNCTIONS

  • Explains HIPPA to patients and obtains signatures.

  • Submits signed consents to healthcare centers to initiate retrieval of medical records, pathology slides, x-rays, and other pertinent reports.

  • Tracks pending records to ensure delivery prior to clinic visits.

  • Communicates to the appropriate nurse coordinator if difficult or unable to obtain pertinent records.

  • Travels within the facility and campus to retrieve records, films, or CDs. Prepares pathology slides and submits for consultation.

  • Returns slides to appropriate institution or patient.

  • Maintains accurate clinical records per hospital policy while preserving confidentiality of patient information.

  • Assembles, completes, and processes patients’ charts.

  • Assists with ordering, receiving, distributing, sorting, and storing supplies.

  • Reports suspicious or unusual incidents to appropriate supervisory personnel. Assists with clerical duties, to include receiving phone calls, sending faxes and emails, and scanning and copying documents.

  • Adheres to University and unit-level policies and procedures and safeguards University assets.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS

Education:

High school diploma or equivalent

Experience:

Minimum 3 years of relevant experience

Knowledge, Skills and Attitudes:

  • Skill in completing assignments accurately and with attention to detail.

  • Ability to analyze, organize and prioritize work under pressure while meeting deadlines.

  • Ability to process and handle confidential information with discretion.

  • Ability to work evenings, nights, and weekends as necessary.

  • Commitment to the University’s core values.

  • Ability to work independently and/or in a collaborative environment.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

Patient safety is a top priority. As a result, during the Influenza ("the flu") season (September through April), the University Of Miami Miller School Of Medicine requires all employees who provide ongoing services to patients, work in a location (all Hospitals and clinics) where patient care is provided, or work in patient care or clinical care areas, to have an annual influenza vaccination. Failure to meet this requirement will result in rescinding or termination of employment.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here (https://www.hr.miami.edu/careers/eo-ada/index.html) for additional information.

Job Status:

Full time

Employee Type:

Staff

Pay Grade:

h82

The mission of the University of Miami is to transform lives through education, research, innovation, and service. A vibrant and diverse academic and healthcare community, the University of Miami and the University of Miami Health System ("UHealth") have rapidly progressed to become one of the nation’s top research universities and academic medical centers in the nation.

The University comprises 12 schools and colleges serving undergraduate and graduate students in more than 350 majors and programs. Visit welcome.miami.edu/about-um to learn more about our points of pride.

The University ranks No. 55 on U.S. News & World Report’s 2022 Best Colleges list and ranked No. 49 in the 2022 Wall Street Journal/Times Higher Education College Rankings.

Bascom Palmer Eye Institute is ranked the #1 eye hospital in the USA and offers some of the nation's premiere eye doctors to treat every eye condition for adults. Sylvester Comprehensive Cancer, part of the Miller School of Medicine, received the prestigious National Cancer Institute designation in 2019.

The University of Miami and UHealth have also ranked among the Forbes Best Employers and Best Employers for Women on several occasions, most recently in 2022.

Transforming lives

With more than 17,000 faculty and staff, the University strives for excellence, and is driven by a powerful mission to transform and impact the lives of its students, patients, members of the community, and people across the globe.

The University is committed to fostering a culture of belonging, where everyone feels valued and has the opportunity to add value. Through values of Diversity, Integrity, Responsibility, Excellence, Compassion, Creativity, and Teamwork (DIRECCT) the U community works together to create an environment driven by purpose, excellence, community, and service.

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