Job Information
Delta Hotels by Marriott Phoenix Mesa Convention Services Manager in Mesa, Arizona
This job was posted by https://www.azjobconnection.gov : For more information, please see: https://www.azjobconnection.gov/jobs/6429610
We have an immediate opening for a Convention Services Manager! The primary responsibility of the Convention Services Manager is to generate revenue through sales and maintenance of client relationships and events. Generate new business and maintain contact with present accounts. Solicit, develop and maintain business in a profitable manner ensuring budgeted financial results are achieved and or exceeded. Maintain high standards in customer satisfaction, following the Vision and Mission statement of Delta Hotels by Marriott Phoenix-Mesa.
RESPONSIBILITIES AND JOB DUTIES:
- Responsible for executing all business development processes to achieve lead generation.
- Accountable for proactively soliciting potential new accounts or lead opportunities by leveraging business intelligence using internal and external resources.
- Possess key knowledge of the overall market, competitors strengths and weaknesses, economic trends, supply and demand.
- Build and maintain rapport with customers throughout the sales process, effectively present hotel benefits and features based on customer needs.
- Implement and manage Sales Account Management system.
- Identify feeder markets for all segments of the business with integrated action plans.
- Persuasive communicator who takes ownership and delivers results.
- Strong administrative and management acumen.
- Maintain superior communication skills with the ability to effectively communicate at all levels.
- Meet solicitation and maintenance call requirements; make outside sales calls, handle all incoming inquiries.
- Anticipate and respond to all customer needs within a timely manner.
- Meet sales and catering booking goals to achieve budget and crossover.
- Develop and implement sales activities within market segment to achieve budgeted goal.
- Present proposals to achieve maximum profit while satisfying client needs.
- Follow-up on assigned sales leads in a timely manner.
- Participate in business review meetings, special events, sales blitzes, and sales meetings.
- Familiar with operations and standard work practices.
- Maintain good relations with counterparts at competing hotels.
- Complete all assigned paperwork within a timely manner, plan and prepare appointments for sales trips and follow-up in a timely manner.