Job Information
Ochsner Health System Patient Navigator - Call Center REQ_00199994 in Meridian, Mississippi
This is a Job Description for a Patient Navigator -- Call Center in Meridian, Mississippi
Summary: We've made a lot of progress since opening the doors in 1942, but one thing has never changed -- our commitment to serve, heal, lead, educate, and innovate.
We believe that every award earned, every record broken, and every patient helped is because of the dedicated employees who fill our hallways. At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters.
Come make a difference at Ochsner Health and discover your future today!
Duties & Responsibilities:
Answers phones and conveys messages to staff accurately and in a timely manner. Enters patient data into the computer system and prints computer generated reports. Assists with the filing and maintenance of department records. Communicates in a professional, positive and clam manner to facilitate a cooperative and collaborative environment. Assists departmental staff when needed. Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style. Other related duties as required.
Requirements
and Qualifications[]{#Hlk142289191}[]{#Hlk142304825}
: Required -- High School diploma or equivalent
Equal Opportunity/Affirmative Action Employer.