Medtronic Sr. Society Relations Specialist in Memphis, Tennessee
Careers that Change Lives
As the Sr. Society Relations Specialist at Medtronic, you will play a crucial role in driving a strong surgeon/HCP (Healthcare Provider) society participation strategy that meets our Cranial and Spinal Technologies (CST) therapy needs and provides opportunity for meaningful customer experiences and interactions. You will be responsible to coordinate, deliver, and manage our society presence aligned with CST business priorities and driving our strategic goals. Your contributions will directly impact our mission to provide connected, consistent customer experiences across CST to drive: awareness of our technology and procedural solutions, advocacy for our CST ecosystem, and meaningful customer interactions by delivering focused relationship management and strategic customer operations.
This position sits within the Physician Relations team and reports to the Senior Manager of Physician Relations. In this highly collaborative role, you will work in tandem with cross-functional team members on the development of our society participation strategy. You will collaborate closely with marketing, medical education, research and development, communications, global strategies, and operations. As a member of our Physician Relations team, you will have the opportunity to maintain and deepen our partnership with society leadership through areas of shared interest and vision by driving deliberate connections with premier society leadership to share vision and strategy, develop and deliver enhanced tools for planning and visibility to leadership meetings and attendees and for follow-up needs/actions, and develop plans to establish global society approach. As a trusted partner, our team collaborates to deliver a best-in-class customer experience and culture for young surgeons and strategic targets throughout the CST ecosystem.
A career at Medtronic is like no other. We’re purposeful. We’re committed. And we’re driven by our Mission to alleviate pain, restore health and extend life for millions of people worldwide.
Medtronic Cranial & Spinal Technologies is based in Louisville, CO and Memphis, TN. This role is open to remote within the US for well qualified candidates.
Join us for a career that changes lives.
A Day in the Life
Responsibilities may include the following and other duties may be assigned.
Develops, fosters and maintains key relationships with healthcare professionals, and surgical and medical third-party meeting/society organizations strategically aligned with the business to increase market access and development opportunities, and to aid in the education of other healthcare professionals
Supports and implements third party meeting on-site participation strategy and concepts; ensures alignment with market, surgeon/HCP audience, technology/procedural solutions, and brand strategies
Manages logistical participation needs and deadlines effectively across business and functional teams; drives pro-active approach and early awareness
Negotiate sponsorship contracts
Partner with key CST business stakeholders (Marketing, R&D, Sales, MedEd), functional teams (Marketing Services & Operations, Global Conventions, Grants & Donations) and other cross-functional and cross-geography teams as needed, to ensure optimal third-party/society presence for CST across multiple touch points such as promotional, exhibits, sponsored events, leadership and customer engagement events
Promote programs / resources to internal and external stakeholders and customers
Maintain general project management tracking for program activities relevant to compliance, logistics, budget, and metrics
Provide exceptional customer service when communicating with societies, the team and meeting attendees
Demonstrate willingness to build and maintain positive relationships with a diverse set of peers and colleagues across organizational levels to include Sales and global business partners
Works independently but with direction from team manager, regional, and functional or technical experts
Continually seeks out and participates in self-development activities; engage in continuous learning in order to be a reliable, trusted resource of accurate, up-to-date knowledge
Have in-depth understanding of and maintain compliance to business conduct and other policies, processes and required documentation
Performs other duties as requested/assigned.
Ability to travel approximately 40%
Must Have: Minimum Requirements
Bachelors degree required
Minimum of 4 years of experience in clinical, technical, marketing, education, physician relations or sales roles, or advanced degree with a minimum of 2 years relevant experience
Nice to Have
Demonstrate ability to build and maintain positive relationships with a diverse set of customers as well as peers and colleagues across organizational levels
Project and/or program management skills
Medical device and/or healthcare experience
Vendor and budget management experience
Brand and product promotion experience
Experience working closely with Marketing and Sales
Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.
We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Learn more about our benefits here (https://www3.benefitsolver.com/benefits/BenefitSolverView?page_name=signon&co_num=30601&co_affid=medtronic) .
MIP Eligible: This position is eligible for a short-term incentive plan. Learn more about Medtronic Incentive Plan (MIP) here .
The provided base salary range is used nationally (except in certain CA locations). The rate offered is compliant with federal/local regulations and may vary by experience, certification/education, market conditions, location, etc.
Physical Job Requirements
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. (ADA-United States of America)
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.