Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
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  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
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  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Job Information

Robert Half Customer Service Representative I in Memphis, Tennessee

Description

We are offering a long-term contract employment opportunity for a Customer Service Representative. The role falls within the customer service industry and requires the handling of customer inquiries and complaints with meticulous attention to detail. The successful candidate will be responsible for maintaining customer records, processing applications, and taking necessary actions as required.

Completely remote candidate can be located anywhere but need to work Saturdays 10:30-7pm CST with Sunday off and one day off during the week flexible and will be decided with manager.

Responsibilities:

• Engage with customers to provide information in response to inquiries about products and services.

• Manage customer complaints, offering solutions and follow-up actions as necessary.

• Accurately document and record customer interactions, complaints, and comments.

• Utilize computer applications such as MS Outlook and data entry software to maintain customer records.

• Independently handle customer service tasks and manage time efficiently.

• Resolve billing complaints by performing activities such as refunding money and adjusting bills.

• Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments.

• Refer unresolved customer grievances to designated departments for further investigation.

• Use effective written communication and interpersonal skills to ensure a high level of customer satisfaction.

• Leverage experience with billing, merchandising, and claim administration to effectively resolve customer complaints.

Requirements • Proficient in Customer Service and able to address and resolve customer complaints effectively

• Skilled in Data Entry with a high level of accuracy and attention to detail

• Able to use Microsoft Outlook for email communication, scheduling, and task management

• Familiar with the 'About Time' software or other timekeeping applications

• Knowledgeable in Billing processes, able to create and send invoices, track payments, and handle billing queries

• Experience in Merchandising, able to manage inventory and ensure product availability and placement

• Understanding of Claim Administration and able to process and manage customer claims efficiently

• Skilled in making Adjustments to customer accounts, orders, and services as needed

• Ability to handle Complaints professionally, working towards a satisfactory resolution for both customer and company

• Strong Interpersonal Skills, able to communicate effectively with customers and team members alike

• Excellent Written Communication skills, able to convey information clearly and concisely

• Capable of using various Computer Programs for data entry, communication, and task management.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .

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