Job Information
Amazon Transportation Area Manager, TOM (Transportation Operations Management) in Melbourne, Australia
Description
At Amazon, we're working to be the most customer centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world and we distribute over a billion shipments each year to our loyal customers. The AU Transportation Operations Management team is seeking Area Manager to work in our Sort Centre in Craigieburn (MEL8) and manage operations in our yards. If you thrive in a challenging and fast-paced environment, we might be your perfect match. We don’t like to sit still, which is why we always treat every day like its day one. It’s that kind of spirit that drives our success now and in the future. And you could be part of it.
The Transportation Area Manager is responsible for managing yard operations in coordination with Dock, Receive and Ship teams to ensure FIFO processing and mitigate Customer Experience impact risks. An ideal candidate has a background in transportation operations and has excellent program management skills. They has the ability to lead and mentor people; analyses data and make sound recommendations in an often ambiguous environment. One of the main responsibilities in this role is to standardize and improve processes; while analyzing and eliminating root cause of defects within the current systems. This job will require exceptional communication skills and the ability to influence change at a local (site) and global level.
Key job responsibilities
• Create, oversee, and drive a culture of safety and well-being.
• Partner with site leadership, transportation partners to improve On-time Arrival and Departure Performance of trucks in and out of yards, and deliver high Customer Experience metrics.
• Communicate between multiple stakeholders to streamline flow of trucks in the yard.
• Accountable to report yard performance to the local site leadership, identify root causes for structural issues and drive resolution with multiple stakeholders.
• Proactively identify and lead process improvement initiatives and implementation of Lean tools.
• Work within various time constraints to meet critical business needs; while measuring and identifying activities performed.
• Ability to work some weekend shifts as needed (this team provides tactical support to Amazon’s fulfillment network 7 days/week).
• Lead, manage and develop small teams
• Respond to and manage incidents in conjunction with various stakeholders.
A day in the life
You’ll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You’ll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. You’ll also be a role model and mentor to your team.
About the team
Our mission is to "To serve our customers with products and services that establish safe and seamless flow of trailers through yards, and increase end to end transportation effectiveness. We achieve this through technology, operational excellence, and product thinking. We implement ground breaking yard and gate technologies to better serve our internal and external clients. We are custodians of our communities and environment. These investments in people and capabilities improve speed, reduce costs, deliver on time performance, and enable defect free execution for our customers, carriers, and drivers".
We are open to hiring candidates to work out of one of the following locations:
Melbourne, VIC, AUS
Basic Qualifications
Bachelor's degree or equivalent
Experience managing yard operations
MS Office experience required, with intermediate proficiency in Excel; intermediate understanding in SQL or Access.
Experience with performance metrics, decision making based on data and leading process improvements.
Experience in people and performance management, communicating with wider stakeholder including peers and leadership
Know-how of Lean and Six Sigma methodologies.
Strong inter-personal and relationship-building skills.
Preferred Qualifications
Master degree in Logistics/Supply Chain/Mathematics/Science/Engineering subjects.
Work experience in operations/supply chain/logistics/e-commerce is a plus.
Experience of Six Sigma/ Lean analytical techniques is a plus.
Experience of supply chain management and transportation concepts: forecasting, planning, optimization, logistics, delivery performance, carrier negotiation, inventory management, S&OP.
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.