Job Information
Sedgwick Technical Claims Expert/Commercial Claims Consultant in Melbourne, Australia
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Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.
A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.
Great Place to Work®
Top 100 Most Loved Workplace®
Forbes Best-in-State Employer
Technical Claims Expert/Commercial Claims Consultant
Sedgwick is seeking a proactive, driven and experienced Claims Consultant who can deliver an excellent experience to our customers and clients at all stages of a claim. You will work collaboratively with your Sedgwick colleagues to deliver services within relevant SLAs. Your actions will ensure the customer and client remain central to everything you do.
What are my accountabilities?
• End-to-end claims management incl. policy interpretation, liaising with stakeholders, settlement negotiation & claim resolution
• Proactively and strategically working with customers on identifying and driving solutions
• Oversight and management of 3rd party service providers
• Effectively build and maintain relationships
• Collaborating with colleagues focused on high performance and exceeding expectations
About You:
• 1+ years’ experience in Insurance, Property Inspections or Property laims
• A comprehensive understanding of the General Insurance Code of Practice
• Strong policy analysis and interpretation skills
• Creative, caring and keen to develop your skills and grow your career
• Ability to prioritise, multi-task and work to deadlines
• Self-motivated, driven and with a strong desire to win
• Exceptional communication, organisational and customer service skills
• Enjoy working within a fast-paced environment
Caring Counts
It's at the heart of everything we do, and we show we care by living our five core values: Caring, Empathy, Accountability, Inclusion, Collaboration and Growth.
Sedgwick is an equal opportunity employer and have been named an Inclusive Employer by the Diversity Council of Australia 2023-2024.
We are committed to ensuring that our recruitment process is fair and accessible for all candidates. If you require any special accommodations, we encourage you to let us know at the time of your application.
Interested in this opportunity? Please click APPLY and upload an up-to-date copy of your CV!
Why Sedgwick?
Sedgwick is a leading global provider of technology-enabled risk, benefits, and integrated business solutions. We are committed to providing excellent service to our clients and are passionate about helping them through difficult times.
With such a wide range of services, across multiple business units, we are sure to have an opportunity available that will align with what you are looking for!
Some of the Benefits of working with us are:
• Hybrid working arrangement. #LI-Hybrid
• Professional Development through Sedgwick Australia University
• +0.5 % on top of Superannuation Guarantee
• Domestic and International Career Pathways
Sedgwick is an Equal Opportunity Employer.
If you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.
Taking care of people is at the heart of everything we do. Caring counts
Sedgwick is a leading global provider of technology-enabled risk, benefits and integrated business solutions. Every day, in every time zone, the most well-known and respected organizations place their trust in us to help their employees regain health and productivity, guide their consumers through the claims process, protect their brand and minimize business interruptions. Our more than 30,000 colleagues across 80 countries embrace our shared purpose and values as they demonstrate what it means to work for an organization committed to doing the right thing – one where caring counts. Watch this video to learn more about us. (https://www.youtube.com/watch?v=ywxedjBGSfA)