Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.

Job Information

Equity Trustees Incident & Complaint Manager in Melbourne, Australia

We're excited to offer you a fantastic opportunity to join our Oversight, Risk, and Insurance team within the Corporate and Superannuation Trustee Service (CSTS). In this role, you'll play a pivotal part in ensuring that service providers manage incidents within CSTS' risk appetite effectively and efficiently. Your focus will be on ensuring member complaints are handled with fairness and consistency, always prioritising member interests, and driving quality and process improvement through coaching service providers where necessary.

About the role:

  • Relationship Management

  • Incident/Complaint uplift coaching

  • Contribute to Audits / Projects

  • Reporting to Key Stakeholders

  • Incident Management

  • Complaint Management

  • Melbourne or Sydney based

What you'll need to succeed:

  • Previous experience in line 1 or line 2 compliance role in superannuation / financial services

  • Knowledge of superannuation law and complaint management highly regarded

  • Demonstrated abilities in key stakeholder engagement and influencing

  • Ability to prepare high-quality written reports for presentation to senior stakeholders

  • A commercial orientation with a continuous improvement mindset.

  • Tertiary qualification in Business, Finance, Law or related field

What we offer:

  • A warm, open, and supportive culture

  • An attractive remuneration package, including reward and recognition programs

  • An employee wellness program, including discounted health insurance and an employee assistance program

  • A workplace volunteering and giving program to enable you to help others in the community

  • We are proud to be part of the Top 30 Best Workplaces to Giveback 2022

  • Discounted tax and estate planning services

  • Great central CBD location, Modern office fit-out and end-of-trip facilities.

  • Flexible/Hybrid working environment

About us - Trusted since 1888

Equity Trustees was established in 1888 and is now one of Australia's largest specialist trustee companies. We help our clients grow, manage and protect their wealth now and for future generations. As a trustee company, we are responsible for always acting in our client's best interests, ensuring they feel safe, valued, and cared for.

We are committed to providing a workplace that is flexible, rewarding, and supportive of individual development. Just as you will help us grow our business, we will help you grow in your career.

Equity Trustees is 130 years strong - and growing. Apply now to be part of a successful contemporary trustee company!

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