Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Job Information

UPMC Patient Services Representative in Mechanicsburg, Pennsylvania

Description

Our team is growing and we have a variety of opportunities available for Patient Services Representative. If you’re passionate about patient care and looking for a career that offers great benefits and plenty of room for growth, we invite you to explore this opportunity today!

Responsibilities:

  • Help patients navigate the healthcare system by providing clear and understandable instructions. Provides follow-up to unresolved patient questions or needs to ensure the appropriate continuity of care.

  • Assist with administrative duties in the office including but not limited to scanning of medical records and faxing

  • Guide patient through use of self-arrival technology or check-in patient at desk depending on patient preference

  • Schedule or connect patient to resources to schedule for ancillary services at checkout

  • Understands the principles of service recovery and is both empowered and responsible for taking appropriate action to recover from service that does not meet the expectation of the UPMC Experience.

  • Assist patients in education of financial responsibility and connect them to advocacy resources as needed

  • Obtain signature of patient or family member for consent to treatment and financial responsibility following the Health Insurance Portability and Accountability Act (HIPAA) rules and regulations

  • Confirm/verify insurance benefits with the appropriate carrier via online verification systems or telephone inquiries

  • Promote MyUPMC patient portal and assist patients in registration when applicable

  • Collect copayments and any other applicable patient payments at the point of service

  • Provide a warm greeting for all patients

  • Confirm and/or update patient registration information at checkout

  • Appropriately distribute / triage phone calls to other areas and / or clinical providers

  • Schedule follow-up appointments within the practice at checkout

Qualifications

  • Completion of high school graduate or equivalent is required.

  • Experience with personal computer based applications, other various office equipment and proficient typing skills are preferred.

  • Two years of experience in a medical / billing / fiscal or customer service function is preferred.

  • Knowledge of medical terminology is preferred.

  • Prior experience with Medipac, Epic, or other health records systems is preferred.

Licensure, Certifications, and Clearances:

Clearances must be dated within 90 days

  • Act 33 with renewal

  • Act 34 with renewal

  • Act 73 FBI Clearance with renewal

UPMC is an Equal Opportunity Employer/Disability/Veteran REQNUMBER: 409219615

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