Capital One Process Manager, Card Tech Chief Of Staff Team in McLean, Virginia
Locations: VA - McLean, United States of America, McLean, Virginia
Process Manager, Card Tech Chief Of Staff Team
Join the Recruiting Team as part of the Chief of Staff Business Management Office for Card Technology (CT). It’s an exciting time to be in Technology, especially Card Tech, as we transform the way we do business and deliver effortless digital experiences to our customers.
The Chief of Staff office drives horizontal key initiatives that support 3000 associates across multiple geographies and multiple business domains. This Process Manager position will have focus in the Chief of Staff recruiting and campus talent strategy.
Encourage a culture of recruiting within Card Tech (sourcing and referrals)
Forecast and monitor sourcing and recruiting activities and performance
Build close and collaborative partnerships with multiple HR partners including HR Consultants (HRC), Recruiting, Enterprise D&I Team, Tech Events, Tech Selection, Tech College, CapitalOne University (COU), etc.
Onboard new managers to the recruiting process
Maintain recruiting reports and dashboards for leadership reviews
Coordinate alignment between cross-functional teams such as finance, labor strategy, enterprise teams, and real-estate
Design and execute campus experience roadmaps for each new class of interns and campus associates
Solicit and gather campus demand from Card Tech stakeholders
Monitor success and engagement metrics for Card Tech campus programs
Gather feedback from Card Tech leaders on gaps and opportunities for additional tech resource training
Partner with Tower level champions to drive recruiting and campus engagement strategies.
In partnership with HR/Recruiting, identify the best sourcing channels and strategy for open roles to ensure a healthy candidate pipeline
Ensure selection process is well resourced and adhered to
Elevate and support People Leader Training program as well as other development programs
Maintain appropriate reporting and dashboards for leadership reviews
Identify any outstanding communication gaps, and assemble appropriate resources
Here’s what we believe will help you be successful in this role:
Genuinely care about our associates and their success
Exceptional communication skills
Collaborative, team player attitude with ability to navigate and influence across levels internally and external to our organization
Track record of defining strategy, creating advocacy/alignment and being accountable for outcomes
Blend of strategic and tactical thinking to balance overall objectives and priorities with needs and logistics
Solid project and program management skills
Regularly and systematically use data to uncover opportunities, track performance, and drive decision making
Entrepreneurial ability to identify and prioritize opportunities in ambiguous contexts
Manage workload of multiple projects and meet deadlines with minimal direction and supervision
At least 3 years of experience in Human Resources (Recruiting or Learning and Development)
At least 1 year of experience in Project or Process Management
4+ years of experience in Human Resources (Recruiting or Learning and Development)
2+ years of experience in Project or Process Management
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.