Job Information
UPMC Clerk Radiology (casual) - McKeesport in Mckeesport, Pennsylvania
Whether you're looking for a collaborative team setting, excellent work life balance or experience with an industry leader, our Clerk Radiology opportunity offers many ways for you to get involved!
UPMC McKeesport is currently hiring a casual Clerk Radiology to work various daylight shifts (with the latest shift being 10 am to 6:30 pm). This position will work Monday thru Friday.
Candidates will be placed into the appropriate job title/salary grade based on experience and education.
Apply today to see where your career can go!
Purpose:
Provides a variety of clerical support services for diagnostic radiology and related departments. Coordinates and communicates between the departments of Radiology, Ultra-sound, C.T., Nuclear Medicine and MRI, by providing any necessary clerical tasks required to maintain smooth operations of the entire department.
Responsibilities:
Provide necessary information and forms to out-patients.
Process all patient and physician requests for reports and /or films according to HIPAA guidelines; also provide CD's and produce hard copy films from digital images when applicable.
Receive all incoming telephone calls; screen and direct all calls using proper telephone etiquette.
Manage patients and patient flow through use of the hospital Patient Tracking System for transfer of patients to and from their appropriate rooms and /or other departments.
File all patient doctors' slips, history sheets, etc. from each sub-department within Radiology appropriately, by month.
Operate various types of office equipment; including a CRT, paper & label printers, CD burner, fax machine, photocopier and Kardveyor.
Maintain patient confidentiality at all times.
Schedule outpatients' examinations as necessary within the current Radiology Management computer system, according to the physician's orders.
Retrieve x-ray file jackets for radiologist reading of mammograms. Retrieve files, upon requests for comparison studies, attorney requests, etc.
Fax patient reports upon request in accordance with HIPAA guidelines.
Answer routine questions regarding departmental policies, procedures and operations.
Provide support at the departmental Reception Desk and ensure a positive customer service atmosphere. Receive and direct patients and visitors.
Provide appropriate communication to staff in all Imaging areas and assist with any patient questions or concerns.
Handle STAT or Call Back reports to physician's offices and direct patients appropriately.
Alert technical staff of any special concerns or necessary precautions.
High School Graduate or the equivalent required.
General office experience preferred.
Computer knowledge necessary to perform essential job functions.
Oral and written communication skills.
Must be able to move within work area.
Licensure, Certifications, and Clearances:
- Act 34
UPMC is an Equal Opportunity Employer/Disability/Veteran