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Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

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Job Information

Safran Program Support and Services Manager – Hélicoptères F/H in Massy, France

Program Support and Services Manager – Hélicoptères F/H

Company : Safran Electronics & Defense

Job field : Programs

Location : Massy , Ile de France , France

Contract type : Permanent

Contract duration : Full-time

Required degree : Master Degree

Required experience : More than 8 years

Professional status : Professional, Engineer & Manager

Spoken language(s) :

English Fluent

# 2024-135649

Apply with one click Any questions ?

Job Description

  • Pilotage de l'activité Support Client sur un portefeuille donné

  • Garantir la satisfaction clients en :

  • étant le représentant Safran pour les activités support auprès des clients,

  • étant le représentant du client au sein de Safran et s'assurant de la prise au bon niveau des besoins du client par l'entreprise (rôle de chef d'orchestre).

  • Assurer la relation continue entre l'entreprise et le client.

  • Définir et suivre des plans d'actions en interne afin d'assurer la satisfaction client

  • Coordonner les départements de la DSC pour assurer le respect des engagements contractuels avec les clients et leur satisfaction

  • Etre le représentant support au sein de l'équipe programme SED

  • Piloter la réalisation du CA et de la marge.

  • Assurer la rentabilité du portefeuille sur son périmètre d'activités (CA, marge, EBIT, Cash).

  • Préparer les réunions de directions (SMM) avec les clients.

  • Piloter l'exécution, le respect des engagements et l'optimisation économique des contrats.

  • Anticiper les blocages et traiter les litiges.

  • Piloter les plans de progrès client.

Complementary Description

Périmètre produit : NH90

Job Requirements

  • Management Transverse

  • Relation Client

  • Ingénieur, 8 ans d'expérience, expérience de Manager de Programme

Specificity of the job

Déplacements ponctuels à Marignane, Montluçon, Mantes

Locate your future workplace

100 avenue de Paris91300

Massy

Ile de France France

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Safran is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

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