Kelly Services Omnichannel Analyst in Mason, Ohio
Kelly Services is currently seeking an Omnichannel Analyst for market leader in the design, manufacture and distribution of fashion, luxury, sports and performance eyewear in Mason, OH.
Job Title: Omnichannel Analyst
Location: Mason, OH 45040 (Remote to Start)
Job Type: Temporary
Est. Start Date: 5/14/2021
Hours: 8 am – 5 pm, M – F
Pay Rate: $32.50 per hour
Create reports for field and store leadership to share results related to omnichannel services, customer data capture, net promoter score, etc.
Design new ways to visualize results and prepare slides to identify areas of improvement
Partner with finance team to provide data and support reporting updates across Tableau Dashboards, Tableau Prep, and Business Objects
Aid Finance and Accounting teams with monthly reconciliation of host business revenue as it pertains to Omnichannel crediting
Forecast results, set goals, develop business cases/ROI for omnichannel and customer experience initiatives
Support HR in executing changes to geographic alignments and maintain field hierarchy database in Microsoft Access
Ensure store attributes are properly maintained to support omnichannel services (address, operating hours, GPS coordinates, phone, etc.)
Microsoft Office (Excel, Access, Word, and Power Point)
Tableau and Tableau Prep
SAP Business Objects
Excellent written and verbal communication skills
Ability to balance multiple projects simultaneously within deadlines
Sound judgment and critical thinking/strategic skills
Flexible and adaptable in a fast-paced environment
High attention to detail with ability to quality check for 100% accuracy
Exceptional problem-solving skills with ability to identify root cause of issue
Strong interpersonal skills with customer service orientation
2+ years of corporate retail experience with business analytics focus (Flexible with experience)
*Important information : This position is recruited for by a remote Kelly office, not your local Kelly branch. If you have questions about the position, you may contact the recruiter recruiting for this position (firstname.lastname@example.org), however, your resume should be uploaded via the _“SUBMIT RESUME”_ button included within*
Why Kelly ® ?
You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.
About Kelly ®
At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.
Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.