Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Job Information

ADP Client Services Consultant (Payline) in Mascot Nsw, Australia

Position Purpose

To provide optimal delivery of high quality payroll processing and support to internal and external clients of ADP as well as daily participation in Payline team and associated operational activities.

Key Responsibilities

  • Processing of allocated client payrolls

  • Provide inbound telephone support with key objective of 1st Call Resolution

  • Ensure all relevant issues and activities are entered into ADP’s Client Information System (CIS) accurately

  • All threatened business to be logged in CIS as per department guidelines & escalated as per requirements to, Management and Team Leaders

  • Ensure client payroll processing schedules are updated and communicated to client as per the Non Negotiable Standards

  • Opportunities for extension business to be identified and acted upon or escalated to relevant departments as appropriate

  • Actively participate in department, team and company activities and initiatives e.g. Occupational Health and Safety, Service Excellence, Australian Customer Service Association, ongoing learning/training activities, team meetings and team building activities

  • Assist with projects and tasks as needed, e.g. client profitability, client pricing, client ageing, etc

  • Daily issue management and closure of technical issues

  • Adherence to all statutory requirements

  • Provide technical support and implementation of the Payline product to our clients, including by not limited to General Ledger, Leave Reworks, On-Line Term Pay Calculations

  • Achievement of Payline & individual KPIs in line with department KPIs and goals

  • Promptly resolve client issues and/or escalate matter as required

  • Other payroll related tasks as requested

  • Client training as required

  • Work flexible hours when required

Experience

  • Minimum 18 months Call Centre/Helpdesk experience

  • Experience with MS Office Suite (Word, Excel, Outlook etc)

  • Payroll/customer service experience highly regarded

  • Demonstrated effective communication to both clients and internal staff (written and verbal)

  • Commitment to delivering World Class Service

  • Ability to work under pressure of time constraints with ability prioritise client issues

  • Effective oral and written communication skills required

  • Must be able to work flexible hours

  • Collaboration as part of a team

  • Displaying excellent phone standards and prompt issue resolution

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.

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