Job Information
ABM Industries ACCOUNT SUPERVISOR in Manteca, California
Overview
o Coordinate and monitor work activities and schedules of employees
o Assist in the hiring, on-boarding and training of new employees
o Compile written reports/ information
o Perform quality, service, and safety inspections; monitor employees for proper use of personal protective equipment, supplies, and equipment
o Coordinates activities by scheduling work assignments, setting priorities, and directing the work of subordinate employees
o Evaluates and verifies employee performance through the review of completed work assignments and work techniques
o Identifies staff development and training needs and ensures that training is obtained
o Ensures proper labor relations and conditions of employment are maintained
o Maintains records, prepares reports, and composes correspondence relative to the work
o Makes rounds to check for crew coverage of designated work areas, assigns needed coverage, gives special cleaning instructions and/or assignments, and ascertains compliance with directives
o Conducts inspections and investigates tenant complaints of the building to check for cleanliness, and advises subordinates of found conditions and methods of correction
o Weekly meeting with manager or as needed
o Cover areas when need it
o Act as the conduit of information between management and front-line staff
o Track equipment and supply inventory
o Report employee personnel and customer issues to manager
o Provide corrective action recommendations on areas that need improvement
o Maintains personnel, time, and vacation/holiday records, prepares and evaluates time records and other related reports in order to ensure staffing needs and payroll
o Maintain detailed records of all staff
o Communicate effectively, both verbally and in writing (emails and reports)
o Conduct monthly safety meetings
o Conduct weekly meetings with the day & night leads
o Prepare utility Schedule for the month and assign to the staff
Duties and Responsibilities:
All supervisors should be performing the following duties daily:
o Walk through of site before AM shift arrives
o Fitness Center clean and ready for use (If applies)
o Meetings with clients/ walks (If applies)
o Ordering of supplies and inventory
o Inspections of work and report on ABM website
o Gather all information and request from personal in-box. [set up Manager’s cube area]
o Request Updates
o Check staff punches
o Specific/ Special Task
o Set up crew to begin shift and discuss any information with employees if needed. This will be include handing out supplies if needed.
o Follow up with night lead (If applies)
o Budget for the account
Operations:
o Shortage Coverage
o Buildings Walks
o Proactive Tickets
o Kitchen eating area cleanliness / M.K. and mini
o Supply Inventory
o Schedules – Is the Staff Following Work Schedules
o Assist in Training New Staff
o One on one Training and reporting
o Constant Communication with staff and Managers (ABM)
Reports:
o Daily Reports,
o RCA-Root Cause Analysis,
o Safety Work Observation,
o Reporting to manager on all tasks performed on a daily basis
Project:
o Project organization
o O.T. Management
REQNUMBER: 84915
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.