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Job Description Summary:

The Senior Project Manager is responsible for successful delivery of customer-facing Rocket product related projects as well as planning / managing non-product initiatives. The Senior PM is able to take on complex projects at any phase and ensure alignment with all stakeholders on objectives, schedules and clearly defined milestones, while keeping the project on track. The Senior PM provides full transparency into project status, provides well-formed data analysis, and holds team members accountable for deliverables. They are responsible within Rocket for the success of the projects they manage. The Senior PM is responsible for taking lead and providing oversight to the project team with oversight from the Customer Solutions Engineering PMO management team. The Senior PM is able to independently manage large, complex, multi-workstream projects. Projects can vary from technology refresh or upgrade projects to major transformations of business systems. During a project the Senior PM acts as the primary interface to the customer and Rocket stakeholders. The Senior PM is expected to master, follow, and contribute to continual improvement of the Rocket delivery methodology.

Essential Duties and Responsibilities :

• Accountable as central point of contact throughout the project lifecycle for delivery of projects to Rocket customers

• Advise customer project teams of industry project management best practices and guidance in Agile methodologies

• Establish the Rocket delivery Agile project management framework on customer projects

• Lead Agile ceremonies such as product backlog reviews, sprint planning meetings, and scrum meetings

• Ensure clarity of project scope and customer objectives

• Facilitate development of the project strategy

• Develop the project plan and schedule, identifying key milestones and pre-requisites

• Manage project budget and monitor margins

• Develop policies and procedures to support the achievement of the project objectives

• Communicate clearly with customer and Rocket teams at all levels, ensuring understanding of milestones, action items, risks, and resource requirements

• Facilitate conflict resolution and motivate team members to deliver as agreed

• Coordinate activities across different organizational functions

• Keep projects on track by

• Measuring: Checking project progress toward meeting its objectives

• Evaluating: Determining the cause of deviations from the plan

• Determining and taking corrective actions

• Responsible for multiple products and project types

Required Qualifications:

• Requires a minimum of 8+ years of related project management experience

• PMP or Prince2 certified

• Proven track record of full lifecycle project management for delivery of solutions to customers

• Must have previous experience managing Agile project teams

• Excellent verbal and written communication skills

• Mastery of working in a team environment

• Excellent problem-solving skills

• Able to communicate verbally and in written format in English (primary) and French or Italian or Spanish

Preferred Qualifications:

• PMP / PMI is a plus.

• Able to communicate verbally and in written format in English (primary), French, and Italian

Education:

Bachelors or master’s degree in engineering or related discipline

Travel Requirements:

<25%

Information Security:

Information security is everyone’s responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role.

Diversity, Inclusion & Equity:

At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce.

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Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to people@rocketsoftware.com. We will make a determination on your request for reasonable accommodation on a case-by-case basis.

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If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Thousands of companies around the world depend on Rocket to solve their most challenging business problems by helping them run their critical infrastructure, business processes, and data, as well as extending the value of these assets to take advantage of cloud and mobile computing, advanced analytics, and other future innovations. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands interact with every day. At Rocket, software has always been about people—not just ones and zeroes. We’re people solving problems for other people, and we strive to treat our customers, partners, and fellow Rocketeers with humanity. Founded in 1990, Rocket Software is headquartered in Waltham, Massachusetts with 31 offices around the world.