Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.

Job Information

Tecta America Corp. Customer Service Coordinator in Mankato, Minnesota

Description Tecta America Commercial Roofing Company is the world leader in the commercial roofing industry and the first to exceed $1 billion in roofing revenue as of July 2022. Our mission is to provide the highest quality of customer service, safety, integrity, and professionalism. We are seeking a Customer Service Coordinator at our Customer Solutions Center in Mankato, MN. Provide customer service support to both internal and external customers based on their needs. Serve as a resource for all internal and external customers, by providing answers to all questions, concerns or service orders. Job Functions: Plan, organize, and establish objectives and goals for projects assigned. Provide customer service to internal and external customers. Create and maintain customer accounts by recording account information. Receive and process all incoming service calls and emails from internal and external customers. Create, schedule and maintain all service work orders. Attract potential customers by answering service questions; suggesting information about other services. Investigate and resolve problems relating to all areas of responsibility, gather and analyze information and take proper course of action. Assist with sales opportunities resulting from a service request. Provide support to local offices on process, training and communication. Perform other related duties as assigned. Monitor a rotating on-call phone and schedule requests accordingly. Knowledge, Skills & Experience: Construction/Roofing industry knowledge/experience is a plus Prior customer service experience working in a call center Problem Solving Ability with the ability to manage difficult customer situations Highly motivated and strong initiative for learning and quick implementation Ability to multi-task, prioritize, and manage time effectively Excellent communication skills both verbal and written Strong attention to detail and accuracy Strong proficiency using MS Outlook, Word, PowerPoint and Excel Demonstrated capability to interface and maintain effective relationships with all level of employees in a team-oriented environment High School Diploma or equivalent, college preferred Tecta America is an Equal Opportunity Employer.

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