Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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RELX INC Consumer Advocacy Representative (Spanish Bilingual) in Manila, Philippines

Accountabilities:

  • First point of contact for consumers via telephone

  • Provide authentication during all consumer contacts to uphold security and privacy of PII and SPII.

  • Provide disclosures to consumers.

  • Assist consumers in filing disputes for all products.

  • Must be able to review and analyze reports and instruct the consumer on the best way to dispute a specific claim.

  • Research dispute requests to ensure disputes are accurate and warranted.

  • Educate consumers educating them on reports, claim information, reason codes, etc.

  • Researching multiple databases for consumer’s information.

  • Work with Dispute and Resolution teams to resolve consumer disputes.

  • Document records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken in the approved CRM (MBS, Salesforce).

  • Perform other duties as assigned.

    Technical Skill:

  • Excellent phone etiquette with outstanding Customer Service skills.

    Soft Skills:

  • Self-motivated with positive attitude.

  • Analytical and can quickly learn process and product specifics as well as adapt to constant changing processes and tasks.

  • Ability to follow strict guidelines and standard operating procedures is a MUST.

  • Detail oriented with a critical degree of accuracy regarding data entry and analysis, ability to deal with confidential data.

  • Must have the ability to work quickly in a fast-paced environment; work well as a team member and work well independently.

    Qualifications:

  • Bachelor’s degree holder or at least completed 2 years in college with no back subjects.

  • At least 2 years of BPO exp.

  • Typing Speed: 40 words per minute.

  • Willing to work on night shift schedule.

  • Email correspondence experience and business writing skills is a plus.

  • Knowledgeable of MS Office and MS Excel.

  • No attendance issues.

  • Willing to work on shifting schedules and work on Philippine Holidays and/or render overtime when necessary.

  • Background of the US Insurance industry preferred.

  • Experience in handling customer escalation.

  • Must have a Language Proficiency Certificate for Spanish

    LexisNexis, a division of RELX, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.

    Please read our Candidate Privacy Policy (https://www.relx.com/careers/join-us/privacy) .

RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.

Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.

Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.

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