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TTEC Timekeeping Specialist in Mandaluyong, Philippines

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Global Timekeeping Specialist working remotely in the Philippines, you’ll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the Philippines says it all!

What You’ll Do

Looking for an opportunity to support employees and managers with time/pay policies? In this role, you’ll research discrepancies for both current and historical timekeeping-related issues. You’ll collect, reconcile, and audit data aiming at achieving the accuracy required around payroll input data.

You'll report to the Senior Supervisor, Payroll. Our payroll team brings significant value and contribution to our company through overall Payroll Processing and TimeKeeping management for one of the most unique and strategically geographically located global payroll operations in the world.

During a Typical Day, You’ll

  • Primary point of contact for employees and manager questions about time/pay policies and guidelines for the location(s) assigned

  • Requests time and exceptions approvals and executes the Sign-off of time cards as part of the initial stages of the overall Payroll calculation process, each pay period

  • Provide functional support to users of the time and attendance system for the location(s) assigned

  • Follow up daily with locations regarding exceptions, schedules, and/or worked hours such as punches

  • Ensure timely response to tickets generated either for Active or Terminated employees

What You Bring to the Role

  • 6 months of experience with ERP systems (ex. Oracle HRMs) and/or Payroll systems (ex. Oracle Payroll, ADP, etc.)

  • Demonstrated quantitative and analytical skills

  • Great interpersonal skills in working with a diverse/disperse population

  • Respect and ensure strict confidentiality of employee and payroll data. High level of integrity and judgment

  • Proficient in English, both written and verbal

  • 1 year experience in timekeeping-related support and process

What You Can Expect

  • Supportive of your career and professional development

  • An inclusive culture and community-minded organization where giving back is encouraged

  • A global team of curious lifelong learners guided by our company values

  • Ask us about our paid time off (PTO) and wellness and healthcare benefits

  • And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)

Visit https://mybenefits.ttec.com/?manual for more information.

About TTEC

Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

#LI-Remote

Title: Timekeeping Specialist

Location: PH-National Capital-Mandaluyong, Metro Manila

Requisition ID: 03UMS

Other Locations: Philippines

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