Job Information
Foundever Manager IT Systems, Kronos in Mandaluyong, Philippines
Manager IT Systems, Kronos
Req ID#: 379934
Baguio City, PH, 2600Muntinlupa, PHMandaluyong City, PH, 1550N/A, PHN/A, PHTarlac City, PH, 2301Pasig City, PHQuezon City, PH, 1110Mandaluyong City, PHTarlac City, PH, 2301Pasig City, PH, 2605Pasig City, PH, 1600Puerto Princesa, PHQuezon City, PH, 1110N/A, PHQuezon City, PH, 1110Pasig City, PH, 1604Quezon City, PH, 1100N/A, PHManila, PHGlorietta, PHTarlac City, PH, 2301Baguio City, PHPasig City, PH, 1605Cebu, PHMandaluyong City, PH, 1550N/A, PHBaguio City, PHBaguio City, PH, 2600INPasig City, PH, 1605Cebu, PHManila, PHN/A, PHBaguio City, PH, 2600
Job Description:
About Us
About Foundever®
As a global leader in end-to-end customer experience (CX) products and solutions, Foundever® partners with the world’s best-loved brands, from Fortune 500 companies to local startups, to design, build and deliver a competitive edge across all customer touchpoints. With our award-winning culture built on 35+ years of industry-leading experience and commitment to improving the employee experience, we improve business results by pairing innovative design thinking and digital solutions – including self-service, artificial intelligence (AI), automation, and data-driven analytics – with the expertise, emotion, and empathy of our people to Create Connection. Value Conversation.
To learn more, visit www.foundever.com or join the conversation on Twitter, Facebook, and LinkedIn.
Our Values
Learn, Lead & Grow at Foundever®
We believe experiences are everything, and that happy associates are successful ones. That’s why we give our people the tools and the freedom to learn, grow, have fun and be themselves.
GROW AS YOU GO . We invest in you, with internal programs, training and initiatives to develop your skills and help you reach your goals. We promote from within. We provide you with the tools, skills and resources to develop, both professionally and personally. You choose where you want to go; we help you get there.
BE BOLD, BE YOU . #Foundever Life represents our commitment to our people -to YOU. It's about coming exactly as you are. We empower everyone to live their truth, be themselves and use their voice -and we give them a platform to do so.
WORK TOGETHER TO MAKE AN IMPACT . We strive to make the world a better place and empower others to do the same. We are mission-driven -and we leverage the power of our people to make a positive impact in the communities in which we live and work.
GAIN STABILITY, EXPAND POSSIBILITIES. We celebrate successes and reward our people for the hard work they do every day. We offer benefits to keep you healthy and happy, such as paid time off and referral bonuses. Plus, fun perks like employee discounts.
MAXIMIZE YOUR EXPERIENCE . We value open, honest and constructive conversation. We encourage you to speak up -and we listen when you do. Through MAX, our global community, we leverage our people's innovative ideas, experiences and feedback to shape and drive the future of Foundever.
Job Summary
Manager Development IT Systems, Kronos
Foundever® is seeking a motivated Development Manager who will be responsible formake programming and deployment recommendations for UKG Kronos. In addition, will have supervisory responsibility for a team of Kronos Engineers for performance, attendance, and work product. This role requires a good level of spoken and written English. Good functional knowledge of SAP SuccessFactors & Employee Central Payroll is essential for this role. This role can be remote.
Primary Job Responsibilities
Lead and participate implementations and ongoing migrations, maintenance and administration of UKG
Ability to prepare a work breakdown structure for basic projects, and manage projects
Lead and participate in in the activities involved in developing and configuring UKG application
Work closely with business owners and stakeholders to identify and analyze key business trends, analyze gaps, define future requirements, develop business cases and make recommendations
Demonstrate broad working knowledge of the department functional responsibilities and interdependencies with various business partners, and an in-depth knowledge of functional team responsibilities, procedures, risks
Assure quality and integrity of final production implementation – compliance with committed function, dates, data integrity, and performance.
Design and document business process workflows, business requirements document and test cases.
Collaborate with Dev team to provide work effort and resource estimates and timelines for requests and projects
Knowledge/Skills
Assess and understand the issues and challenges of the organization and how UKG application seeks to resolve those issues
Use of knowledge and experience to resolve difficult problems submitted by end-users
Participate in design, configuration and implementation of complex projects while ensuring adherence to the compliance and security guideline of the organization
Ensure suitable Disaster Recovery plans are created and maintained
Supporting migration of new sites and countries to the Global Kronos instance
Collaborates with external teams and stakeholders to coordinate deliverables
Define and document requirements for enhancements and submit documented requests for review, assignment, and completions
Ensure that requirements are well understood and configured successfully, and that the impact of change is understood and communicated
Facilitate meetings with stakeholders and drive agreements and decisions and determine when and how to escalate appropriately
Ensure that all UKG project deliverables are monitored and delivered on time, accurately and without incident.
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