Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
Home View All Jobs (2,219,816)

Job Information

National Dentex Customer Service Representative I in Manchester, New Hampshire

Description

Join National Dentex - a leading healthcare organization specializing in the dental industry! We offer a full spectrum of specialized products, services, and technologies to address any dental restoration need. Currently, we have 50 labs throughout the country. We are seeking to fill a number of key positions within our organization including this opportunity at NDX H&O Dental Lab Located in Manchester, NH, for a full time Customer Service Representative.

The regular hours for this position are 8:00 a.m. to 5:00 p.m., Monday through Friday, and subject to change from time to time.

This is a full-time position featuring employee benefits including: health, dental, vision, disability, and life insurance; paid holiday, vacation, and sick time; 401K with company contribution; and tuition reimbursement!

Primary Responsibilities and Essential Functions of the Position:

  • Answer phones in a timely manner

  • Process outgoing calls in a timely manner

  • Troubleshoot technical issues, including shade, material, poor impressions and missing items or information

  • Build solid relationships with staff members in customer offices, including participation in local, regional and state dental staff organizations

  • Analyze remakes by customer and ensure any issues are resolved

  • Perform cross-selling and sales calls

  • Magic Touch: delete doctors, update accounts, enter doctor preferences to maintain an accurate database

  • Schedule FedEx pickups when necessary and check FedEx tracking for individual offices

  • Submit new doctors to LMS

  • Responsible for Pricing

  • Manage price lists for ADL and IDA

  • Assist Accounting and Sales with pricing and pricing requests

  • Make decisions to either set up a new catalog or use an existing one

  • Manage and set up new accounts

  • Customer retention

  • All other duties as assigned

Skills and Abilities Required:

  • Must be able to read, write, speak and understand English

  • Must have computer skills including typing and familiarity with Microsoft Office products

  • Verbally communicate via telephone-maintaining a positive demeanor

  • Verbally communicate with all levels of staff-maintaining a positive demeanor

  • Takes initiative

  • Listening Skills

  • Attention to detail and accuracy

Minimum Education and Experience Required:

  • Preferred: High school diploma or GED equivalent

  • Preferred: Minimum 5 years of experience in a dental environment or call center

Qualifications

Behaviors

Required

  • Loyal: Shows firm and constant support to a cause

  • Team Player: Works well as a member of a group

  • Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Education

Required

  • High School or Equivalent or better
DirectEmployers