Comcast BSR 1, SMB Direct Sales in Manchester, New Hampshire

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary:

Responsible for inbound telesales of Comcast services to small-to-medium

business customers.

Core Responsibilities:

- Meet and exceed sales quotas by generating sales from inbound calls

and follow-up with potential customers to sell Comcast Business Services

products or services.

- Ensure CRM software is accurate and up to date on daily basis.

- Manage the customer relationship from initial call, through close to

resolve on the first call or escalate appropriately.

- Deliver best-in-class customer experience and represent Comcast

Business Services in a professional and courteous manner to prospects

and customers.

- Keep up-to-date on product knowledge, industry information, and

competitive landscape.

- Regular, consistent and punctual attendance. Must be able to work

nights and weekends, variable schedule(s) and overtime as necessary.

- Other duties and responsibilities as assigned.

Job Specification:

- High School or Equivalent



- Generally requires 0-2 years related experience

Comcast is an EOE/Veterans/Disabled/LGBT employer