Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Job Information

Johnson Controls Customer Service Dispatcher in Manchester, United Kingdom

What you will do

To efficiently and profitably schedule and dispatch Service & Maintenance Engineers on behalf of the land-based Security business, in order to complete corrective and preventative maintenance visits in line with customer requirements and industry standards.

What we offer

  • Competitive salary

  • Paid holidays and sick pay

  • Comprehensive benefits package including pension, life assurance, employee assistance program, employee referral scheme, employee discounts including high street brands, cycle 2 work scheme and discount on Johnson Controls security products

  • Extensive product and on the job/cross training opportunities with outstanding resources available

  • Encouraging and collaborative team environment

  • Career development through various career ladders

How you will do it

  • Work closely with your manager and support the Service Managers and Field line managers to meet customer expectations.

  • Attend weekly meetings with Service Managers and Field Line Managers on teams to enhance both internal & external working relationships to ensure a clear understanding of how we can improve how we work

  • Completing the checklist on a daily, weekly & monthly basis maintaining an audit trail of this activity for yourself & Your FLM’S

  • Proactively monitor engineer’s activity to ensure that you are in contact with all your engineers’ daily, ensuring early dispatch & attendance of first job & monitor throughout the day. Proactively work to ensure white space in the GANT is filled and engineer’s jobs are completed by the end of the day.

  • Jeopardy management of calls and escalate when needed.

  • Monitor the GANT to ensure real time visibility of your engineers, highlighted any anomalies to your TM & FLM

What we look for

Required

  • Ability to plan and prioritize workloads with a structured approach

  • Ability to multi-task and work in a dynamic environment/adjust to change quickly

  • Clear communicator with good telephone manner with colleagues and customers

  • Computer proficiency with the ability to handle multiple PC applications at once

  • Strong sense of urgency, follow-through

  • Problem solving and collaboration skills to own and resolve customer issue

  • Calm, resilient and flexible with experience in a fast-paced service environment

  • Ability to follow process with strong attention to detail

Preferred

  • Previous dispatching / planning experience

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