Job Information
CBTS Technology Solutions LLC Data Protection Engineer II in Manapakkam, Chennai, India
Job Purpose :
The Data Protection Engineer II will provide experienced data backup administration, execute procedures for break/fix repair, handle change requests, and schedule maintenance. Also, you will assist in the implementation and support of data backup systems.
Essential Functions :
40% - Manage data backup resources for optimal performance; Ongoing reviews of the existing backup architecture, policies, scalability, and operational considerations and current usage of backup technologies.
30% - Lead and participate in backup-related projects
20% - Resolve escalated customer issues. This includes being able to assist with customer inquiries; understand client-side operations and provide client configuration and support
10% - Prepare capacity and growth plans
Education:
Four years of college resulting in a Bachelor's Degree or equivalent
Certifications, Accreditations, Licenses:
- N/A
Experience:
- 3-6 years of professional experience
Special Knowledge, Skills, and Abilities:
Backup and Recovery understanding of MS-SQL, Oracle, SAP, MS Exchange, SharePoint or other applications preferred
Hands-on experience with SNMP monitoring tools
General understanding of IP subnetting, including variable-length subnet masks
Hands-on experience with SAN storage
Customer-focused interpersonal skills in a support environment preferred
Data Domain experience is a plus
Must possess excellent communication skills
Experience with ITIL process tools (i.e. HP Service Desk)
Supervisory Responsibility :
This position does not have any supervisory responsibilities.
Work Environment :
The work is performed remotely or in an office environment