Job Information
Nestle Customer Support Executive in Makati, Philippines
Purpose of the Job:
- Enable Customer Business Teams to achieve sales and execution objectives by providing planning and execution support, in line with the company's commercial and cycle planning process
Key Responsibilities:
Support effective execution of the customer groups by taking responsibility for 'Prepare to Execute' activities in the customers. This includes reviewing cycle plan and channel activities; creating execution plan; reviewing and validation of cycle plan and channel deck; timely, accurate and complete cascade to the customer groups; reviewing and measurement of pre-execution requirements, as well as monitoring resolution of concerns.
Reviews CP and CH building blocks vs plan, and allocates Cycle Plan execution targets per customer team according to defined standards
Ensures on-time arrival of materials needed for cycle plan and channel execution (e.g. product samples, DC stocks, POS materials, etc.) and on-time deployment of activation personnel to stores (e.g. bundlers, brand ambassadors, sampling teams, etc.)
Represents Key Accounts team during key meetings with trade marketing team to communicate account intricacies and executability of programs planned for the customer groups.