Job Information
Adecco US, Inc. New Business Specialist in Madison, Wisconsin
Adecco is working with an insurance company in Madison, WI in hiring a New Business Specialist. The role will be worked mostly remote, but require coming into the office in downtown Madison 2-4 times a month for meetings or events.
Job Title: New Business Specialist
Location: US-WI-Madison
Department: New Business & Support
Payrate Min/Max: USD $20.00/Hr.
Scheduled Hours: 7:30am-4pm or 8:30am-5:00pm CST Monday-Friday
Contract Duration: 4-6 months, with possibility of being hired on
Overview:
The New Business Specialist primarily processes life insurance and annuity applications. Additional responsibilities include effectively review, process, audit and issue life insurance and annuity applications based on state and company requirements and guidelines. New Business Specialists are accountable for accuracy standards, auditing and turnaround standards based on product type. In this role, work is performed under general supervision.
Responsibilities:
1. Accurately process routine and moderately complex life insurance and annuity applications
Be able to process the majority of life insurance and annuity applications using various administration systems
Detailed oriented and multi step processing
Understand the importance of the work responsible for and the consequences of incorrect or incomplete work
Maintain the privacy of our customers and protect sensitive data
Review, manage and resolve pending policies to completion
2. Assist in resolving complex or unusual cases
Review unclear requests and system errors and escalate appropriately
Document the steps taken to solve the issue
3. Identify process improvement opportunities
Recommend improvements to processes and procedures
Assist in implementing process improvements
4. Accurately auditing newly issued policies against the application and contract pages
Be able to process the majority of the work received by the team
Be detailed oriented
Understand the importance of the work responsible for
Maintain the privacy of our customers and protect sensitive data
5. Help ensure that team standards and goals are maintained
Process applications in the workflow queues and other work according to team standards.
Assist team members to meet turnaround expectations.
Actively participate in team meetings and team building activities.
6. Assist in resolving errors by reviewing and escalating appropriately when needed
7. Perform other related work as requested or required
Qualifications: • Organized, analytical and detailed oriented • Ability to work under tight deadlines and adjust schedules as needed in order to meet turnaround standards • Intermediate communication skills, both written and verbal • Motivated "self-starter" with a commitment of personal growth • General computer and office machine knowledge • Ability to maintain customer confidence through confidentiality • Ability to work independently and manage time effectively. • Must be able to work within a team environment • Typing speed of 40 word per minute
Education Requirements
Min/Preferred Education Level Description Preferred High School or GED Preferred Other Level 1 LOMA Certificate Years of Experience
Minimum Years Description 1 A minimum of one year of office experience preferred 1 A minimum of one year of data entry or insurance administration experience preferred
If you are interested in this hybrid role, please apply with your up to date resume!
Pay Details: $20.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adeccousa.com/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.