Student Veterans of America Jobs

JOB REQUIREMENTS: JOB ID: 20787 POSITION SUMMARY UW Extended Campus is seeking an Enrollment Services Manager to lead admission and registration services across multiple academic programs (UW Flexible Option, Independent Learning) and manage the historical educational records for the former UW Colleges. As a member of our student services team, this role collaborates with Universities of Wisconsin campus partners to facilitate admission, registration and records services while ensuring compliance with academic policies and procedures. The incumbent will also supervise the at least 3 staff members. The individual will work under general oversight and will promote best practices. The ability to handle several projects concurrently (both independently and collaboratively) and meet deadlines is required. MAJOR RESPONSIBILITIES -Ensure timely application review and admission decisions in-line with campus partner policies -Ensure accurate management of student records across multiple systems, including Salesforce, PeopleSoft, ImageNow, and Parchment -Collaborate with students, program managers, academic directors, success coaches, and staff to resolve record issues and provide policy guidance -Utilize reports to maintain accurate applicant and enrolled student data -Participate in cross-functional team meetings to enhance service efficiency and program support -Craft student facing policy language -Maintain documentation including policy, business processes, including form updates -Safeguard student record confidentiality in compliance with FERPA -Respond promptly and clearly to emails and calls -Foster positive relationship with campus partners -Serve as custodian of the former UW Colleges educational records WORK LOCATION The office location is 780 Regent Street in Madison, WI. Telecommuting or hybrid work options may be available, with an expectation that some in-office work will be performed. Telecommuting agreements are subject to change at any time. APPLICATION INSTRUCTIONS To ensure full consideration, please submit application materials as soon as possible. Applicant screening will begin immediately and be ongoing through May 14, 2024. However, applications may be accepted until the position has been filled. - Go to the UWSA Applicant Portal to submit your materials online and select the appropriate applicant portal, either External Applicants or Internal Applicants and click on the position title that you want to apply for. - Follow the onscreen instructions and be sure to include your salary expectations when asked in our applicant tracking system. In addition, please be sure to upload BOTH your resume and cover letter. Failing to include these documents may disqualify your application. Your cover letter MUST specifically address how your education and experience relate to the and qualifications. Be sure to emphasize the areas outlined under \"Minimum and Preferred Qualifications.\" - Include a statement of whether you wish to have your application held in confidence or made available to the public upon request. Please note that in the absence of any statement regarding confidentiality, we will assume you do not wish to have your application held in confidence. The UW System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Stat. sec. 19.36(7). - Submit your application. UWSA is an affirmative action/equal opportunity employer and actively seeks and encourages applications from women, minorities, and persons with disabilities. Questions may be addressed to Shelby Buchanan, HR Business Partner: Shelby.Buchanan@uwex.wisconsin.edu ***** OTHER EXPERIENCE AND QUALIFICATIONS: MINIMUM QUALIFICATIONS -Bachelor\'s degree -Three or more years\' experience with admission and/or student academic records -Three years\' experience with student information systems -St ong attention to detail -Exceptional oral and written communication skills -Ability to manage multiple projects simultaneously and multitask -Ability to handle confidential information -Ability to work independently and within a team PREFERRED QUALIFICATIONS -Master\'s degree in student affairs administration, educational leadership, educational administration (higher education) or related field -Experience supervising staff in a student services environment -Strong time management and problem-solving skills -Proficient with Microsoft Office Suite and ImageNow -Experience with Salesforce, PeopleSoft, or similar systems ***** APPLICATION INSTRUCTIONS: Apply Online: www.careers.wisconsin.edu