Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.

Job Information

CAPTEL, INC. Call Center Supervisor in MADISON, Wisconsin

JOB REQUIREMENTS: Exciting Opportunity to Change Lives: Join us at CapTel, where every day brings the chance to be a catalyst for positive change. As a Call Center Supervisor, you\'ll play a vital role in providing essential communication support to individuals with hearing loss. You\'ll manage and lead a dynamic team of Captioning Assistants, ensuring our clients are receiving the highest quality captions and best customer service the industry has to offer. This is a perfect opportunity for anyone who has coaching, supervisory, management or leadership experience in the retail, customer service, sales, call center, healthcare, and restaurant industries. Those experiences are highly transferrable for this position. Wage and Schedule Info: Hybrid schedule up to three shifts per week remote (work from home) and two on-site. First or second shift schedules available, one weekend shift required. \$18/hr. to start, premiums include - \$1.50/hr. on-site; \$0.75/hr. weekends; \$0.50/hr. evenings Monthly attendance bonus opportunities and scheduled reviews/opportunities for wage increase every six months. Job Description: Captioning Assistant (CA) Supervisors guide and lead a team of Captioning Assistants. They drive quality, attendance, policy adherence, and time management. This role requires a hybrid schedule, with a minimum of two on-site shifts weekly. Essential Functions: Supervise, manage, evaluate, and offer feedback on CAs\' performance metrics. Foster a positive work environment through daily support and assistance. Provide back-up CA support during peak times or shortages. Assist in the training and development of new CAs. Address technical and procedural changes through ongoing training. Act as the main point of contact for the Captioning facility. Grow with Us: At CapTel, we\'re invested in your growth. With mentoring and on-the-job training, you\'ll have the chance to develop your skills and take your career to the next level. Opportunities for advancement include positions in Human Resources, Scheduling, Training, Customer Service, Management, and IT departments. As a supervisor, you\'ll not only manage a team but also lead by example, inspiring others to reach their full potential. Impact on the Deaf and Hard-of-Hearing Community: Your role directly impacts the lives of individuals in the deaf and hard of hearing community. By ensuring our services are delivered with accuracy, empathy, and professionalism, you\'re enabling meaningful connections that bridge communication gaps. This isn\'t just a job it\'s an opportunity to be a part of something bigger, empowering and connecting thousands of people nationwide. All qualified applicants will receive considerations for employment without regard to sex, race, color, national origin or ancestry, age, disability, marital/veteran/student status, physical appearance, sexual orientation, political beliefs, religion, genetic information, gender identity, a less than honorable discharge from the military, etc. and any other status protected by federal, state, or local law and regulations. ***** OTHER EXPERIENCE AND QUALIFICATIONS: Requirements: 1-2 years of supervisory or leadership experience preferred. Strong judgment, communication, and organizational skills. Comfortable with technology and proficient in computer usage. Excellent internal and external customer service skills. Demonstrated ability to work effectively within a team. ***** APPLICATION INSTRUCTIONS: E-Mail a Rsum: capteljobs@captel.com

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