Job Information
Horizon Behavioral Health Administrative Support Team Leader in Lynchburg, Virginia
Position Summary
The Administrative Support Team Leader is responsible for the oversight of a team of Administrative Support Assistants in multiple behavioral healthcare locations. Thee Team Leader provides support to the Administrative Support Manager with overseeing daily front office operations for assigned locations. Acting in a team leader capacity, the Team Leader is responsible for leading the activities that occur regarding meeting client and provider demands and point-of-service client interactions.
Required Education and Experience
- High school diploma / GED
- Three years of relevant experience in a medical office environment, or an Associate's degree in Healthcare Administration or related degree with two years relevant experience in a medical office environment. Must have at least one year working in a team lead role in a medical office environment. An equivalent combination of relevant education and experience will be considered.
Related Knowledge, Skills and Abilities
Strong knowledge of medical office and point-of-service/patient access processes. Knowledge of behavioral healthcare treatment settings preferred; Knowledge of behavioral healthcare terminology; Knowledge of revenue cycle; Ability to interact with clients and resolve problems. Knowledge of coaching approaches, tools, and techniques to improve individual performance and foster development; Ability to lead staff in a fast-paced and unpredictable work environment; Ability to promote positive, collaborative, and professional working relations among employees and co-workers; Excellent team-building skills; Proficient with an electronic health record; Knowledge of HIPAA. Willing and able to work modified schedules (weekends, holidays, etc.) as required; Ability to drive and must possess a valid driver's license. May be required to travel to different Horizon work sites during tyhe day based on operational needs or to provide administrative support at other locations. Regular attendance at training and Horizon meetings may require travel to a variety of Horizon sites.
About Horizon:
Horizon Behavioral Health is located in the heart of Central Virginia surrounded by the beautiful Blue Ridge Mountains. Whether your passions be hiking on the vast Appalachian Trials, kayaking through the James River Blueways, or a Sunday drive along the world-famous Blue Ridge Parkway, Lynchburg VA offers small-town southern charm with an active culture of music festivals, outdoor activities, and performing arts that placed it at the top of the list by Reviews.org as the 2019 best place for millennials to move. Horizon is also the proud recipient of Living in Lynchburg's 2021 Giving Back Award, Best Place to Work in 2018, Best of Lynchburg for Counseling Services for multiple consecutive years, and again most recently for 2021!
Employment with a VA Community Services Board offers generous benefits that include participation in the Virginia Retirement System (VRS); life, health, dental, and vision insurance; annual leave, sick leave and paid holidays. Horizon's clinical sites are NHSC/HRSA approved and qualifies as public service loan forgiveness (PSLF) employer site. If you are interested in continuing your education, working at Horizon qualifies you to receive discounts at some local universities.
To Apply Please visit our online career center atwww.HorizonBH.org{target="_blank"}
Horizon Behavioral Health is an Equal Opportunity Employer (EOE)