Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
Home View All Jobs (2,203,344)

Job Information

Ademco Inc. Technical Support Associate II - Small Electronics in Louisville, Kentucky

JOB DESCRIPTION

The Technical Support Associate II - Small Electronics will develop a broad understanding of customer needs and provide reliable technical assistance to internal and external customers. You will drive timely identification, investigation, resolution, root cause analysis, and replication of technical issues. You will support the knowledge-sharing mindset, methodology, and tools. You will ensure proper documenting and recording of all activity and communication. Come be part of a team that solves complex technical problems for the customer! You will build business acumen while learning to address customers' technical needs and applying the highest standards of customer support.

JOB DUTIES:
Facilitate issue identification and analysis through active listening and inquiry.
Investigate and resolve technical issues related to Resideo-branded products.
Track requests resolution.
Build relationships with internal and external customers.
Test Resideo-branded products & software.
Develop and share knowledge within the team and with the customer base.

YOU MUST HAVE:
High School Diploma, or equivalent.
Customer facing and/or call center experience
Good interpersonal and verbal & written communication skills.

WE VALUE:
Experience in the security industry or electronics repair is preferred.
Associates degree in electronics.
Strong continuous improvement mindset, strong leadership impact.
Experience with Salesforce.com or CRM (customer relationship management) database and Microsoft Office.
Good administration skills: attention to detail and time management.

WHAT'S IN IT FOR YOU:
Medical, Dental, Vision, and 401k participation from Day 1
2 weeks accrued vacation time in years 1 and 2, and 3 weeks starting in year 3
12 paid holidays each year
Four weeks of parental leave without using vacation time
Employee discounts on company products and other retail/service providers

#LI-TD1

#LI-HYBRID

ABOUT US

Resideo is a leading global provider of critical comfort and security solutions primarily in residential environments and distributor of low-voltage electronic and security products. Building on a 130-year heritage, Resideo has a presence in more than 150 million homes, with 15 million systems installed in homes each year. We continue to serve more than 110,000 professionals through leading distributors, including our ADI Global Distribution business, which exports to more than 100 countries from more than 200 stocking locations around the world. Resideo is a $5.0 billion company with approximately 13,000 global employees. For more information about Resideo, please visit www.resideo.com.

At Resideo, we bring together diverse individuals to build the future of homes. Resideo is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. For more information on applicable U.S. equal employment regulations, refer to the "EEO is the Law" poster, "EEO is the Law" Supplement Poster and the Pay Transparency Nondiscrimination Provision. Resideo complies with applicable equal employment laws in all countries where we do business. For more information on how we process your information in the job application process, please refer to Recruitment Privacy Notice. If you require a reasonable accommodation to apply for a job, please use Contact Us form for assistance.The Technical Support Associate II - Small Electronics will develop a broad understanding of customer needs and provide reliable technical assistance to internal and external customers. You will drive timely identification, investigation, resolution, root cause analysis, and replication of technical issues. You will support the knowledge-sharing mindset, methodology, and tools. You will ensure proper documenting and recording of all activity and communication. Come be part of a team that solves complex technical problems for the customer! You will build business acumen while learning to address customers' technical needs and applying the highest standards of customer support.


Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity

DirectEmployers