Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
Home View All Jobs (2,301,855)

Job Information

The Hertz Corporation Operations Manager in Los Angeles, California

Wage: $72,000

The Airport Operations Manager directs the process and activities of frontline employees, including but not limited to CSAs, CXAs, Flex Reps, VSAs, or other non-exempt employees, and may assist the Senior Operations Manager in overseeing a brand or department of an airport location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency.

The Airport Operations Manager helps to provide overall leadership to non-exempt employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, safety, service, budgets, and vendor relations. The Airport Operations Manager may lead a brand or a function and all brands, depending on the size of the location.

The key responsibilities and accountabilities for the Airport Operations Manager are:

  • Responsible for daily operations, fleet availability, and revenue generation for his or her assigned function

  • Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes

  • Resolves customer issues, ensuring a positive customer experience

  • Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS)

  • Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW)

  • Actively engages in effective communication plans focused on building employee engagement in order to achieve business results

  • Conducts performance evaluations that are timely and constructive, where applicable

  • Manages the airport and assigned locations/geographic areas when the General Manager is not present

  • Participates in the recruiting process, as required

  • Provides management with various updates and indicators as requested

  • Remains current on all administrative duties according to company policy

Educational Background:

High School Diploma required

Bachelor’s Degree preferred

Professional Experience:

1-3 Years prior experience of customer service or operations, according to specific job duties

Experience in car rental, hospitality, or tourism a plus

Results orientation

Ability to direct and motivate teams

Ability to work effectively with Senior leaders

Knowledge:

  • Customer service resolution practices

  • Excellent communication techniques

  • People management and leadership capability

  • Sales Management/Coaching ability

  • Operations Management

Skills:

  • Highly organized

  • Ability to solve problems independently

  • Working knowledge of Microsoft office suite.

  • Time Management skills

  • Customer service aptitude - Ability to address and resolve customer service issues

  • Excellent oral and written communication skills

Competencies:

  • Personal Accountability

  • Effective Communication

  • Demonstrates Initiative

  • Passion for Customer Service & Stakeholder Success

  • Trust & Integrity

  • Adaptable and Flexible

The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.

US EEO STATEMENT

At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company.

Individuals are encouraged to apply for positions because of the characteristics that make them unique.

EOE, including disability/veteran

DirectEmployers