Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

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Kaiser Permanente Imaging Application Administrator II in Los Angeles, California

Job Summary:

Within the medical imaging application support team, provide responsive second-level support, both local and remote, to end users of applications, dedicated imaging workstations, and related servers. This includes in-depth application functionality and configuration, user management, data correction, complex troubleshooting/problem solving, inter-application dependencies, network connectivity, HL7 and DICOM communication and configuration, and hardware maintenance.

Essential Responsibilities:

  • Provide responsive second-level support, both local and remote, to end users of applications, dedicated imaging workstations, and related servers.

  • In-depth application functionality and configuration, user management, data correction, application upgrades, complex troubleshooting/problem solving, inter-application dependencies, network connectivity, HL7 and DICOM communication and configuration, hardware maintenance.

  • Demonstrate ownership and a commitment to resolving problems, while recognizing when problems need to be escalated to the next level to ensure timely problem resolution. Periodically communicating issue status to customers, including resolution.

  • Work closely with other Kaiser Permanente support departments (IT, Clinical Technology, etc.) and vendors to provide seamless support of shared systems.

  • Ability to understand and apply HIPAA/SOX established standards

  • Document support activities in a complete and timely manner.

  • Provide ongoing application functionality instruction to end-users as necessary.

  • Support hardware and application replacement and upgrade activities.

  • As requested, participate with the Solutions and Strategy team in development activities.

  • As needed, participate in the implementation of new applications and devices.

  • Assist in establishing application support policies and procedures.

  • Assist Imaging Application Administrator Level I.

  • Can be located in a specific medical area or at a regional facility.

  • Some travel required.

  • Expected to provide after-hours support on a rotating, scheduled basis.

  • Other duties as assigned

Basic Qualifications:

Experience

  • Minimum two (2) years of experience providing comprehensive dedicated support of multi-tiered medical applications, including database, network, client/server and user management related activities.

Education

  • Bachelors degree in computer science, information technology, electrical engineering, electrical engineering technology or related field, OR four (4) years of experience in a directly related field.

  • High School Diploma or General Education Development (GED) required.

License, Certification, Registration

  • CompTIA Network+ Certification OR CompTIA A+ Certification

Additional Requirements:

  • Ability to work in high-pressure environment, involving multiple interrelated applications.

  • Strong skills required in critical thinking and analysis, problem solving, troubleshooting, verbal and written communications, and interpersonal interactions (e.g. partnering, conflict management, consulting, etc.).

  • Ability to adjust style and communications, as necessary, to customers with a variety of levels and technical knowledge, including leaders, clinicians, staff and other support personnel.

  • Must be able to work in a Labor/Management Partnership environment.

Preferred Qualifications:

  • Familiarity with the DICOM and HL-7 Standards.

  • A comprehensive understanding of workflow in a medical imaging environment.

  • American Board of Imaging Informatics (ABII), Certified Imaging Informatics Professional (CIIP) designation preferred.

#LI-DP1

COMPANY: KAISER

TITLE: Imaging Application Administrator II

LOCATION: Los Angeles, California

REQNUMBER: 1277619

External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.

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