Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

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  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Paratransit Services Dispatcher in Longview, Washington

MAKE A DIFFERENCE, EVERY DAY!

*Do you enjoy helping people and working as part of a small team that makes a huge difference in our community every day? We have opportunities for you to be a part of the team at Paratransit Services, Operators of RiverCities Lift.*

JOB TITLE: Dispatcher/Scheduler

REPORTS TO: General Manager or designee

FLSA STATUS: Non-Exempt

DIVISION: Operations

LOCATION: Longview

 

RESPONSIBILITIES:

Responsible for working with trip request data to develop efficient schedules and perform

dispatching duties. Responsible for reviewing, revising, and producing final schedules using

scheduling software; refines trip assignments to increase productivity, improve ride quality,

and adjust individual route schedules to provide resources that match demand. Analyzes

feedback and service delivery issues and recommends and implements changes.

Schedules driver assignments. Dispatches vehicles and drivers through the use of a

computerized dispatch system. Monitors efficient utilization of assigned vehicles to limit

passenger ride times and ensure on-time passenger service. Operates required radio and

communication equipment.

 

DUTIES:

  1. Performs scheduling function for trips.
  2. Analyzes feedback concerning service delivery issues and recommends changes that

will improve service.

  1. Monitors radio transmissions to assure operators are observing schedules; identifies

service disruptions and initiates corrective action; monitors adequacy of service and

recommends adjustments.

  1. Contacts drivers to reschedule work, when necessary, to maintain shift strength. Informs

relief dispatchers of any special circumstances or conditions affecting service delivery.

  1. Monitors operating practices to assure compliance with rules and regulations; report

violations, including customer complaints, to supervisor or assigned individual.

  1. Provides drivers with written work manifest at the beginning of work shift; updates

manifest throughout the day and advises operator of changes.

  1. Researches and responds to inquiries from passengers regarding delayed arrivals,

cancellations, or other schedule information.

  1. Contacts appropriate law enforcement agencies, medical services and/or supervisory

personnel in emergency situations.

  1. Monitors and adjust passenger schedules and vehicle load capacities as necessary to

maintain operational effectiveness and efficiency.

  1. Completes and maintains late pick-up and cancellation records and prepares other

required written documents, reports and logs.

  1. Works cooperatively with all departments and business contacts to ensure quality

service is provided.

  1. Ensures that specific services are provided to meet the needs of particular clients.
  2. Provides assistance to drivers and passengers when an emergency situation develops,

and assists central maintenance in routing of vehicles for repair.

  1. Performs other related duties as assigned.

     

SUPERVISES: N/A

* *

PHYSICAL DEMANDS:

Position is primarily sedentary and performed in an office environment; required to sit for

long periods of time working at a computer and using a telephone and/or headset and a

radio. Position is fast paced, and work may be done under stressful condit

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