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Amazon Transportation Performance Manager, GTS - 3P Quality, GTS Field in London, United Kingdom

Description

Amazon EU is looking to hire a leader to join the Global Transportation Services (GTS) Execution team to support and execute the 3P carriers strategy and day-to-day operations.

Key job responsibilities

  • The Transportation performance Manager is owner and accountable of the transport performance for one or many countries in EU and build strong relationship with the carriers to support the country strategy and deliver the performance goals.

  • She/He partners with internal stakeholders to find the best tradeoff between performance, cost, capacity and carbon intensity

  • She/He drives standardization across EU and support automation of ask with tech teams

About the team

The team is responsible for the 3P Carrier Network Performance and improvement initiatives across all EU managed carriers. The Transportation performance Manager defines and delivers performance goals in coordination with stakeholders to continuously improve customer experience. The Transportation Performance Manager builds and executes a big rocks plan to meet the goals, creates SOPs and playbooks to standardize the way of working and contribute to automation of tasks.

We are open to hiring candidates to work out of one of the following locations - London, Luxembourg, Paris

We are open to hiring candidates to work out of one of the following locations:

London, GBR

Basic Qualifications

  • Bachelor's degree

  • Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL

  • Experience working cross functionally with tech and non-tech teams

  • Experience defining program requirements and using data and metrics to determine improvements

  • Experience in program or project management

  • Experience implementing repeatable processes and driving automation or standardization

  • Experience defining and executing program requirements

Preferred Qualifications

  • Experience in driving end to end delivery, and communicating results to senior leadership

  • Experience leading process improvements

  • Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization

  • Experience building processes, project management, and schedules

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial +44 800 086 9884 (tel:+448000869884). If calling from Ireland, please dial +353 1800 851 489 (tel:+3531800851489).

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