Arrow Electronics ERP Functional Consultant (m/f/d) in London, United Kingdom
ERP Functional Consultant (m/f/d)
The ERP Functional Consultant translates business requirements into functional requirements to enhance the ERP (Maintenance and Projects), Support ERP Migrations and provides Tier II support
Expert in one or more functional areas of the business systems application portfolio. Deliver system solutions for one or more areas of the business community aligned with functional area of expertise. Also provide Tier II escalated functional support to the end user community within the context of the IT end user support delivery process (Occasionally out of standard Business Hours, especially period end support).
Provide impact assessments that explain the implications of reported issues so management can make informed decisions. Provide functional explanations and/or works arounds for escalated support incidents.
Translate business requests into functional specification documents in the context of project level deliverables and ongoing maintenance release activity incl. focused handling of critical incidents and the escalation management. Scope of the functional specifications includes:
As-is, to-be, gap analysis of systems process flows
State case and sequence diagrams
UI mock ups and functional requirements
Transaction definitions for system integration
Data migration and enrichment logic
System role and permission definitions
System performance criteria
Collaborate with the BT Business Analyst and KU community to ensure system capabilities and limitations are understood and effective.
Collaborate with other Teams like a technical delivery team on system design or internal systems in case of projects related to network/servers, etc.
Develop and execute system integration and UAT test plans and either execute the tests or support the execution.
Participate/support KU and end user training and prepare required training materials
Good English skills (written and verbal), other languages welcome depending on location
Very Communicative to work with internal and external Business Contacts
Hands-on, committed, team player with a clear emphasis being able to work independently, ICT interested, energetic, driven and enthusiastic. Self-motivated to continuously expand personal, professional knowledge. Professional with good organisational skills.
Minimum 2 Years of active Experience with Dynamics AX (as consultant/Analyst) preferable in a current release (2012 R2/R3)
Been working in international Projects and Teams and can prove effective results in delivering solutions.
Commercial Skills in understanding Company Process and Workflows and how it relates into ERP Functional requirements.
Other key elements:
Travel requirements up to 40% (mainly Europe)
Fully engaged and self-starting.
Possessing a high energy level and strong work ethic with a commitment to continuous improvement in a dynamic environment that strives to exceed expectations.
Demonstrated ability/experience in an environment of change and continuous improvements
DE-Munich, Germany (Elsenheimerstraße)
Arrow Electronics, Inc.'s policy is to provide equal employment opportunities to all qualified employees and applicants without regard to race, color, religion, age, sex, marital status, gender identity or expression, sexual orientation, national origin, disability, citizenship, veran status, genetic information, or any other characteristics protected by applicable state, federal or local laws. Our policy of equal employment opportunity and affirmative action applies to all employment decisions personnel policies and practices, or programs.