Job Information
CyrusOne Data Centre Manager in London, United Kingdom
The Data Centre Manager is responsible for the daily operation and maintenance of the facility, its related services and its critical infrastructure.
Job Description
Key functions and deliverables for the role:
· Environmental Management
o Manage day to day operations of air (production & distribution) and power
o Troubleshoot issues related to the critical infrastructure using test equipment, observation and automation, monitoring and control applications
o Proactively develop and implement maintenance activities to include both critical infrastructure and general maintenance of the physical plant (appearance)
o Work with Operations Manager to assure all environmental issues are handled and communicated correctly to the customer
o Report on all SLA required activities
· Capacity Management
o Maintain current status and future status reporting on all capacity thresholds within the facility
· Security Management
o Responsible for the Physical Security of the facility in accordance with company policies and in conjuction with the CyrusOne Regional Security Manager
o Work with Security Manager to assure all access points are monitored and controlled
o In conjunct CyrusOne Regional ion with CyrusOne Regional Security Manager, manage all security issues to resolution and conduct post mortems
· Building Management
o Management of the building and its related services such as janitorial, grounds, plumbing, fuel, phone systems, etc.
o Manage all sub-contractor agreements to maintaining the facility
o Operation and maintenance of cable plant and fibre entrance, raised floor systems, automation and control systems, fire detection and suppression systems and security systems
o Develop and document operational standards, maintenance schedules, training and testing procedures, emergency contacts, inventory requirements and vendor relationships
· Environmental Services Management
o Set up and maintain environmental monitoring solutions for all managed facilities
o Work with Operations to assure monitoring is in place for delivered services
· Regulatory Compliance Management
o Updates and training for Facility Operations Handbook
o SAS 70 Audits
· Asset Management
o Management of asset tracking processes and systems
o Reporting on assets internally and for customers
· Support of Customer Implementations
o Work with Implementation Manager to assure a smooth implementation process for the customer
Fulfilment of customer requests including cabinet or cage setup, office setup, build room reservations, cross-connects, cable tests and supplies such as enclosures, cage materials, shelves, power strips, cabling, furniture, etc.
Minimum Requirements:
· Extensive experience and knowledge of electrical and mechanical equipment and systems operations and maintence
· Cable plant design and management
· Experience with building automation, monitoring and control
· Energy audits
· Project management
· AutoCad & Visio a plus
· Ability to work well with all facility personnel and delegate tasks appropriately
· Strong customer service skills
· Excellent oral and written communication skills
· Ability to develop and document procedures and train other personnel
· Must be able to work with people at all levels internally and within the customer environment
· Must be able to work in a team environment
· Strong analytical and problem-solving skills
· Ability to work under pressure and manage multiple concurrent priorities. Willingness to adjust hours as required by the business to include being onsite for extended hours during emergency situations.
Additional Job Description
· Experience/Skills: 5+ year’s technical experience working in a High Availability (Data Centres, Manufacturing, Hospitals) environment
· Education: Bachelor’s Degree in Computer Science, Engineering or Facilities Management (or related field). May substitute work-related experience for degree
· Work Environment and Physical Demands:
· May involve lifting of equipment and supplies (up to 50 pounds).
· Considerable walking and standing.
· Must be able to accomplish all physical requirements and activities applicable to the role.
· Certifications: Certified Plant Engineer (CPE), Certified Plant Maintenance manager (CPMM) or similar facilities-based certification preferred
CyrusOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
CyrusOne provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other state or local laws. We will respond to requests for reasonable accommodations to assist you in applying for positions at CyrusOne, or to submit a resume.
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CyrusOne is proud to be recognized as a Top Work Place by USA Today. Celebrated for our company culture, CyrusOne stands out for its commitment to core values such as community, agility, respect, an enjoyable workplace, ethics, and exceptional service. This accolade reflects CyrusOne’s dedication to creating an engaging, respectful, and growth-oriented environment, underpinned by integrity, which not only enhances customer satisfaction but also contributes to the company’s overall success.
CyrusOne is a leading global data center developer and operator specializing in delivering state-of-the-art digital infrastructure solutions. With more than 50 high-performance mission-critical facilities worldwide, the Company ensures the continued operation of digital infrastructure for nearly 1,000 customers, including approximately 200 Fortune 1000 companies.
CyrusOne’s leading global platform of hybrid-cloud and multi-cloud deployments offers customers colocation, hyperscale, and build-to-suit environments, which help enhance the strategic connections of their essential data infrastructures and support the achievement of sustainability goals. CyrusOne data centers offer world-class flexibility, enabling clients to modernize, simplify, and rapidly respond to changing demands. Combining exceptional financial strength, a broad global footprint, and continued investment in key digital gateway markets, CyrusOne provides the world’s largest companies with long-term stability and strategic advantage at scale. For more information, please visit cyrusone.com (https://protect-us.mimecast.com/s/yRv0Cv2rY1irrOmMUQ2LCm?domain=cyrusone.com/) .