Job Information
American Express Associate-Digital Product Management – Records of Processing Activity in London, United Kingdom
Description
You Lead the Way. We’ve Got Your Back.
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible - and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.
We are passionate about providing the best customer experience every day through a differentiated set of products and services. With our mix of assets like rewards, benefits, members only perks, we are re-imagining how commerce and experiences converge in a more modern, digital and connected world.
Enterprise Data Governance & Platforms (EDGP) is part of the larger Enterprise Digital and Data Solutions (EDDS) organization. EDGP improves the customer experience and drives business growth through robust enterprise-wide data policies and governance and enabling a data-driven culture, while developing digital and data platforms that provide insightful customer relationships and allow users to leverage enterprise-wide data capabilities.
Enterprise Data Sharing Solutions (EDSS) is part of the Enterprise Data Governance, Digital & Data Platforms (EDGP) organization, which sits within Enterprise Digital and Data Solutions (EDDS). EDSS improves Amex data privacy & data sharing through the implementation of modern data sharing capabilities and strategies that enable faster speed to market while enhancing safe sharing connections. To support the roll-out of our evolving digital capabilities, we are embarking on an exciting and transformational journey to define and govern our Web ecosystem at American Express.
The Analyst, Product Management – Data Privacy will work in a team focused on delivering the capabilities to enable and evidence AXP’s compliance with the processing of personal data in accordance with global privacy regulations. Specifically, this role will be responsible for drafting requirements to shape core tooling and strategy that enables comprehensive and accurate Records of Processing, as well as the automated discovery of personal data for Data Subject Access Requests. You will be part of a team that shapes the long-term strategy for this space, while also focusing on the efficient delivery of a near-term roadmap through partnership with lines of business, product teams, and second line partners.
How will you make an impact in this role?
Work within the Enterprise Data Governance team to enable delivery of a new Records of Processing (ROPA) tool at American Express, while shaping the long-term strategy for comprehensive and accurate automation going forward.
Documenting current data flows alongside engineering and business unit teams to design strategic data landscapes, which comply with ROPA requirements.
Critically assessing large data sets to identify completeness or accuracy challenges and proposing solutions.
Drafting functional and non-functional requirements for ROPA tooling and user stories/use cases.
Partner with technology and engineering teams to design test cases and execute user testing.
Document complex problems in decision papers which summaries key options and make clear recommendations for senior management.
Minimum Qualifications
Highly organized and self-motivated individual who can combine problem-resolution, insights-driven prioritization, and ability to influence to achieve critical business goals
Rigorous attention to detail in documenting business processes, data flows and reviewing
Demonstrated proficiency in understanding and communicating complex technical concepts & processes to a wide variety of audiences
Experience in documenting processes, depicting data flows and reviewing large data sets.
Qualifications
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Job: Product
Primary Location: United Kingdom-London-London
Schedule Full-time
Req ID: 24006610