Job Information
Livermore Ford Automotive Business Development Center Representative at Livermore Ford Lincoln in Livermore, California
Job Summary: We are seeking a motivated and customer-oriented Automotive Business Development Center Representative for Livermore Ford Lincoln in Livermore, California. This individual contributor role will focus on outstanding customer service and growth of sales and loyalty. The ideal candidate will be detail-oriented with strong communication and organizational skills. Compensation & Benefits: Compensation: $18 to $25 per hour, paid biweekly Benefits: Paid Time Off, Medical/ Vision/Dental Insurance, 401K Responsibilities: • Handle incoming and outbound guest communication by phone and email • Prioritize customer inquiry resolution and optimize customer care • Inform customers of products and services to drive sales • Leverage customer data to create targeted campaigns to attract repeat business • Support managerial duties such as staffing, scheduling, and training • Develop relationships with customers through positive interactions Requirements: • At least 1 year of customer service experience in an Automotive setting • Set and meet sales and customer service goals • Able to obtain state-required automotive sales license • Knowledge of automotive products and services • Strong telephone communication and customer service skills • Proficiency in Microsoft Office Suite • Ability to build rapport with customers and co-workers EEOC Statement: We are an Equal Opportunity Employer and do not discriminate against employees or job applicants on the basis of race, color, religious creed, national origin, sex, sexual orientation, gender identity, mental or physical disability, age, ancestry, military or veteran status, or other protected classes under federal, state, or local law.