Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

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Job Information

Dish Network Manager, Wireless NOC in LITTLETON, Colorado

Company Summary

DISH, an EchoStar Company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming smart home installation services, mobile plans and products, and now we are building America’s First Smart Network™.

Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Infinite, Boost Mobile, DISH Wireless, OnTech and GenMobile.

Department Summary

Our Wireless Technology organization is at the forefront of transforming connectivity for the future. We're pioneering the development of the nation's first virtualized, standalone 5G wireless network from the ground up. This network represents the cornerstone of a truly connected world, unbound by the constraints of the past and adaptable to meet the diverse and evolving needs of our rapidly changing society, economy and technology landscape.

Job Duties and Responsibilities

The Manager, Wireless NOC will manage the 24/7 DISH Wireless Network Operations Center, leading and directing teams for 5G Network Surveillance, Incident Management, and Fault Isolation. The successful candidate will oversee end-to-end monitoring and troubleshooting of the 5G platform, quickly analyzing service and system issues to determine and implement corrective actions. This position will escalate complex issues to Advanced Operations and engineering resources, determine root causes for failures, and develop corrective actions, ranging from configuration changes to new operational procedures. Additionally, the role will contribute to ongoing process improvements using Key Performance Indicator (KPI) metrics to eliminate errors, maximize hardware/software efficiencies, and increase service uptime, ensuring an excellent customer experience.

Key Responsibilities:

In this role, you will:

  • Hire and manage a team of NS, IM, and FIM Engineers and SMEs.

  • Develop and maintain training programs for skill development.

  • Engage and escalate issues with Advanced Ops, Engineering, and vendors for critical support.

  • Drive automation to reduce MTTR, optimize resources, and improve processes.

  • Analyze KPIs and implement changes for optimal network performance.

  • Ensure network meets assurance KPIs and SLA, and manage outages and emergencies.

#LI-LM1

Skills, Experience and Requirements

As a successful Manager of the Wireless NOC, you will have:

Education and Experience:

  • Bachelor/Master's degree or equivalent.

  • Minimum 10 years of telecom/wireless experience.

Skills and Qualifications:

  • Experience managing 4G/5G NOC shift environments and troubleshooting.

  • Swing shift 12pm - 8pm MT

  • Organizational skills to manage dynamic schedules and team workloads efficiently.

  • Good understanding of 5G functional components and ability to troubleshoot technology issues.

  • Strong interpersonal skills, ability to work under pressure, and proactive approach to problem-solving.

Salary Ranges

Compensation: $96,250.00/Year - $140,125.00/Year

Benefits

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities and a flexible time away plan; all benefits can be viewed here: DISH Benefits .

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check.

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer - Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. We are a true merit-based organization and work hard so there are no artificial barriers to one's potential success. DISH is committed to a workforce where everyone's opportunities are limitless.

Consistent with this commitment, DISH will endeavor to provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to the employee or others, or is otherwise not required by law.

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