Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

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Job Information

Concentrix Device SME in Little Rock, Arkansas

Job Title:

Device SME

Job Description

Responsibilities:

Test Strategy and Planning:

  • Develop and maintain a comprehensive testing strategy for mobile devices, considering both functional and non-functional aspects.

  • Collaborate with cross-functional teams (development, product management, and network engineering) to align testing efforts with business requirements and user expectations.

  • Define test plans and test cases that cover various scenarios, including network registration, call handling, data services, and interoperability

QXDM Testing:

  • Utilize QXDM for diagnostic monitoring and analysis of device logs, messages, and events.

  • Collect and analyze QXDM logs to identify defects, performance bottlenecks, and network-related issues.

  • Validate device behavior during different network conditions (e.g., handovers, signal strength variations, roaming).

DSDS Testing:

  • Conduct thorough testing of dual-SIM devices to ensure seamless switching between SIM cards.

  • Verify proper functionality of features such as simultaneous voice/data on both SIMs, SMS handling, and call forwarding.

  • Address any DSDS-related issues, including scenarios involving network selection, SIM activation, and SIM card management.

Defect Triage and Reporting:

  • Triage defects identified during testing, categorizing them based on severity and impact.

  • Provide detailed defect reports, including steps to reproduce, logs, and relevant context.

  • Collaborate with development teams to ensure timely resolution of defects.

Guidance and Leadership:

  • Mentor junior testers and provide technical guidance on testing methodologies, tools, and best practices.

  • Act as a subject matter expert, answering queries related to QXDM, DSDS, and device testing.

  • Lead testing efforts, coordinate test execution, and manage test cycles.

Test Automation:

  • Explore opportunities for test automation using QXDM scripts or other relevant tools.

  • Identify repetitive test scenarios suitable for automation and collaborate with automation engineers.

Qualifications:

Education: Bachelor’s degree in Electrical Engineering, Computer Science, or a related field.

Experience:

  • Minimum of 5 years of experience in mobile device testing, with a focus on QXDM and DSDS.

  • Proven track record of testing smartphones, feature phones, and IoT devices.

  • Familiarity with MSO network architecture and protocols (LTE, 5G, CDMA, GSM).

  • Previous experience as a team lead or mentor is highly desirable.

#ConcentrixCatalyst

Location:

USA, GA, Work-at-Home

Language Requirements:

Time Type:

Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/)

Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.

For more information regarding your EEO rights as an applicant, please visit the following websites:

•English (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf)

•Spanish (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRightsSp6.12.pdf)

To request a reasonable accommodation please click here (https://jobs.concentrix.com/global/en/reasonable-accomodation) .

If you wish to review the Affirmative Action Plan, please click here (https://jobs.concentrix.com/global/en/affirmative-action) .

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