Job Information
BrightSpring Health Services CLINICAL COMMUNITY LIAISON in LITTLE ROCK, Arkansas
Our Company
Hospice Home Care
Overview
Responsible for managing all aspects of organization marketing including managing the members of the marketing team, establishing, and maintaining positive relationships with customers and referral sources, responding to customer requests and concerns, and negotiating service contracts with managed care organizations, government agencies, and other payers. Evaluates for hospice appropriateness and facilitates the transition of care from a community facility to hospice care. Coordinates care with the community referral and hospice clinical team, including an admission nurse.
Responsibilities
Participates in daily marketing operations including providing direct oversight of the establishment and implementation of marketing initiatives
Adheres to all laws, statutes and regulations regarding anti-kickback, lawful marketing activities (gifts and services), patient solicitation, and accurate marketing materials
Ensures maximum third-party reimbursement through effective negotiation of service contracts with managed care organizations, government agencies, and other payers
May assist in conducting market assessments and develop a comprehensive marketing plan designed to meet budgetary volume projections
Employs marketing and promotional initiatives to achieve budgetary volume projections.
Establishes and maintains positive working relationships with current and potential referral and payer sources
Negotiates service pricing with insurance Case Managers and other payers within established financial and credit parameters
Builds and monitors community, customer, payer and patient perceptions of the hospice as a high-quality provider of services
Provides leadership in strategic planning including identifying opportunities for additional or improved services to address customer needs
Coordinates care, in the best interests of the potential client, from community care to hospice care
Uses clinical skills to assess for appropriate clients that would meet the Medicare Hospice Guidelines for all levels of care, Routine Home Care, Respite, General Inpatient, and Continuous Care
Would communicate effectivity that assessment to the clinical team including the admission nurse
Maintains comprehensive working knowledge of Organization’s Name markets including government agencies, major payer groups, key referral sources, and competitor’s market positioning
Maintains comprehensive working knowledge in the field of marketing and shares information with appropriate organization personnel
Maintains comprehensive working knowledge of community resources and assists customers in accessing community resources should services not be provided by the hospice
Monitors and reports cost effectiveness of marketing efforts
The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.
Qualifications
Completion of a Registered Nurse accredited program with an unrestricted state nursing license
One year of nursing experience required, 1 year in hospice preferred
Ability to market effectivity and deal tactfully with customers, the community, and the hospice clinical team
Demonstrated knowledge of disease processes and comprehensive medical record reviews
Demonstrates good communications skills, negotiation skills, and public relations skills
Demonstrates autonomy, organization, assertiveness, flexibility and cooperation in performing job responsibilities
About our Line of Business
Hospice Home Care focuses on providing hospice care to local patients and their families living in Arkansas. We concentrate on managing a patient’s pain and other symptoms first and foremost, while also providing emotional and spiritual support to the family. The holistic care approach to providing hospice services by the entire care team sets Hospice Home Care apart. We believe the quality of life to be as important as length of life. Hospice Home Care offers Routine Home Care, Respite, General Inpatient Care and Continuous Care. For more information about Hospice Home Care, please visitwww.hospicehomecare.com. Follow us onFacebook (https://www.facebook.com/HospiceHomeCare/) ,Twitter (https://twitter.com/hospicehomecare) , andLinkedIn (https://www.linkedin.com/company/hospice-home-care/) .
ALERT: We are aware of a scam whereby imposters are posing as employees from our company. Beware of anyone requesting financial or personal information. We take pride in creating a best-in-class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card, driver’s license, bank information, or payment for work equipment, etc.) from you via text or email. If you are suspicious of a job posting or job-related email mentioning our company, please contact us at TalentAcquisition@brightspringhealth.com .
Click here (https://www.brightspringhealth.com/careers/frequently-asked-questions/) for additional FAQ information.
Job LocationsUS-AR-LITTLE ROCK
ID 2024-141972
Line of Business Hospice Home Care
Position Type Full-Time