Job Information
RELX INC Junior Account Manager in Leeds, United Kingdom
Are you data-driven and customer-centric? Do you enjoy building solid customer relationships resulting in growth?
Join us in shaping a more just world.
About Us
LexisNexis, a part of RELX, is a leading global provider of legal, regulatory, and business information. We help customers increase productivity and improve decision-making and outcomes. Our 10,500 experts and innovative tools help us shape a better world for our customers and communities.
About the Role
You will be responsible for acquiring, retaining, and growing revenue, from software sales within a client account. You will drive to build relationships at senior decision-maker level within legal firms. You will work successfully in a testing and commercially driven sales environment.
Responsibilities
Understanding the clients own strategic direction and recommending how our solutions can help them achieve their goals
Finding pain points and presenting back your recommendations that will drive results
Building relationships at a senior-level to drive the clients best use of our solutions
Delivering against the target number and overall business delivers against its growth targets
Taking ownership of your customers retention and growth of their maintenance and support lines
Collaborating with other Account Managers to ensure we are working as efficiently and effectively
Contributing to the escalation processes requiring cross-functional effort to support key clients
Requirements
Have a commercial background with an appreciation of customer drivers and success criteria
Display excellent customer interaction skills, and demonstrable ability to establish credibility within the market
Demonstrate consistent focus on ensuring that the customer perspective is the driving force behind business decisions
Have the ability to communicate product and service value and ‘story’ to customer facing teams
Be able to operate from high-level articulation of customer value to detailed delivery of key requirements
Experience within the legal or technology market and an understanding of the dynamics that are driving change
Have problem-solving approach to help deliver on each client’s unique strategy
Be able to travel on an occasional basis
Work in a way that works for you
We promote a healthy work/life balance across the organization, with various flexible and remote working options available to employees
Working with Us
LexisNexis Legal & Professional is proud to be an equal-opportunity employer. We are committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Together, we are building a diverse and inclusive workplace.
Working for you
We believe in a healthy work/life balance. We know that your well-being and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:- Comprehensive, multi-carrier health plan benefits- Disability insurance- Dependent care and commuter spending accounts- Life and accident insurance- Retirement benefits (salary investment plan/employer stock purchase plan)- Modern family benefits, including adoption and surrogacy
About our Team
LexisNexis is a data and analytics company with 10,500 colleagues serving customers in more than 150 countries. We’re one of the largest information and analytics companies on the planet. We design solutions that help our customers increase productivity, improve decision-making and outcomes, and be more successful.
LexisNexis, a division of RELX Group, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.
Please read our Candidate Privacy Policy (https://www.relx.com/careers/join-us/privacy) .
RELX is a global provider of information and analytics for professional and business customers across industries.
We help scientists make new discoveries, lawyers win cases, doctors save lives and insurance companies offer customers lower prices. We save taxpayers and consumers money by preventing fraud and help executives forge commercial relationships with their clients.
In short, we enable our customers to make better decisions, get better results and be more productive.