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Job Information

Dartmouth Health Program Navigator-Endocrinology in Lebanon, New Hampshire

Overview

Provides support for patients looking to have care within the Transgender Program. Requires a strong patient advocate to optimize the patient experience for those seeking care specific to transgender care. Supports an interdisciplinary team across multiple sections by serving as the liaison among the patient, healthcare providers and the healthcare system.

Responsibilities

  • Identifies transgender patients who require extra help in navigating the healthcare system.

  • Under the direction of the Medical Director of the Transgender Program, oversees the development of a clinic structure that includes multiple specialties and locations.

  • Facilitates communication and coordinates gender health services across multiple specialties and locations, including for gender affirming surgery until time of surgery.

  • Manages and coordinates patient centered care by acting as the liaison between patients and their multidisciplinary care team both within and external to DH.

  • Utilizes innovative strategies to advocate for patient needs and negotiates complex systems to remove barriers and limitations in accessing health care.

  • Organizes and distributes materials and patient education information for the clinic, patients and their families.

  • Participates in preparing and providing education as needed to internal service providers.

  • Partners with the Diversity, Equity and Inclusion Program as needed.

  • Collects and evaluates data as needed to measure the success of the Transgender program and reports results to leaders.

  • Performs other duties as required or assigned.

  • On site daily with potential opportunity for occasional remote work.

Qualifications

High school graduate required.

Bachelor’s preferred

Don't meet every single requirement?

Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Dartmouth Hitchcock Medical Center and Clinics, we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

  • Area of Interest:Professional/Management;

  • FTE/Hours per pay period:1.00 - 1.00 - 40 hrs/week;

  • Shift:Day;

  • Job ID:22375;

Dartmouth Health is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Dartmouth Hitchcock Medical Center and Dartmouth Hitchcock Clinics comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex. We do not exclude or treat people differently because of race, color, national origin, age, disability, or sex.

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