REGIS CORP (SmartStyle) Salon Manager-Stylist in LAYTON, Utah

The Salon Manager is responsible for overseeing all aspects of salon operations. The Salon Manager is directly responsible for achieving salon goals. Specifically, the Salon Manager is expected to: Ensure salon team provides exceptional guest service Market the salon and grow the business Lead, coach, and develop a team Ensure the salon schedules meet the needs of the business Manage and control expenses Demonstrate strong technical ability Complete required administrative tasks Lead a team to accomplish sales goals Achieve personal productivity goals Qualifications Valid current cosmetology license, to include a manager license as required by local (or state) cosmetology regulations Ability to work a minimum of 38 hours per week on a flexible schedule, including nights and weekends. Occasional overtime and overnight travel may be required. Position may require working alone in the salon. Ability to provide exceptional guest service and consistently perform quality services. A team player with strong leadership qualities. Ability to multi-task and work at a fast pace while demonstrating good judgment and time management skills. Communicate effectively with salon team, peers, supervisors, and guests. Ability to read and analyze various salon reports. Basic reading, writing, math, and computer skills required. Capabilities Demonstrate ability to run a profitable business Team-building skills Demonstrate a positive attitude Exercise good judgment Lead and drive change Deliver best in class guest experience Understand guest needs and trends Demonstrate accountability, dependability, and ethics Occasional travel to mandatory meetings and training sessions, including overnight travel. Essential Functions Ensure team drives guest loyalty through an exceptional salon experience: Coach and develop the team through existing guest service training programs. Collect or verify guest information during every visit. Create weekly salon schedules using available scheduling and forecasting tools that support the guest experience and ensure the salon is adequately staffed. Ensure salon team presents a professional appearance and a positive attitude. Handle and resolve guest service issues to maintain guest loyalty. Promote the salon within the community and grow the business: Utilize existing business tools to attract and retain guests. Coordinate promotional sales displays as directed. Develop and maintain local business relationships. Establish and maintain a positive working relationship with peers, salon personnel, and home office personnel, as well as landlords, property managers, licensors and beauty schools. Lead and develop a team: Recruit, interview, hire, train and retain staff in partnership with your Senior District Leader. Create a positive work environment through motivation, recognition, and coaching. Use set monthly goals to create daily goals and objectives for team, measure performance and provide coaching. Schedule and conduct staff meetings and technical workshops as required. Document important conversations and incidents. Manage and control expenses: Effective control of salon payroll. Effective control of salon operating costs such as supply and retail inventory, utilities, and maintenance costs. Audit salon to ensure employees charge correctly for services and products. Demonstrate strong technical ability: Display a sound understanding and perform all available services in a competent, efficient, and professional manner. Train and provide guidance to employees on proper techniques for services offered. Complete required administrative tasks-compliance: Enforce and promote all corporate policies, procedures, and work rules. Ensure closing procedures are adhered to and daily bank deposits are made. Ensure that the assets of their salon are pr