BED BATH & BEYOND OF CALIFORNIA LTD LIABILITY COMP Contact Center Representative in LAYTON, Utah

Come join us for a great opportunity to work at an amazing customer contact center. If you are interested please send your resume to laytonrecruiting@bedbath.com Bed Bath & Beyond 495 West 1425 North Layton, UT 84041 *Located just North of the Layton Hills Mall, in the same complex as Dollar Tree and Evolution Fitness. Bed Bath & Beyond is a nationally top-ranked brand of specialty stores, offering an extensive breadth and depth of domestics merchandise and home furnishings at the right value. We offer our customers the best level of customer service in retailing. We succeed because we serve exceptionally. We look for individuals who strive to strengthen customer loyalty. Our Layton, Utah 24-7 Inbound Customer Service Contact Center is looking for the most qualified candidates to join our team! Full time positions are available between the hours of 12:00 pm and Midnight daily. The Customer Service Representative provides the best level of customer service by building rapport with the customer and possessing a genuine concern for their inquiries and needs. The Representative will provide this quality service via phone, internet chat and-or email channels. We are seeking: High school diploma or equivalent GED Excellent interpersonal and communication skills including empathetic listening and a warm and caring telephone voice Effective problem solving skills needed to provide solutions for inquiries Strong computer skills; ability to operate multiple software applications and perform internet searches Attention to detail Reliable and dependable attendance is a must! Desire to satisfy our customers promptly and strengthen customer loyalty Responsibilities: Provide telephone, internet chat and-or email support for incoming customer inquiries Navigate through multiple technological tools within the network environment Provide solutions to customer inquiries Maintain quality and productivity requirements Sustain good time and attendance record