Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
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  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
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  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Rose International Desktop Support in Lawrenceville, Georgia

Date Posted:04/09/2024 Hiring Organization:Rose International Position Number:461928 Job Title:Desktop Support Job Location:Lawrenceville, GA, USA, 30046 Work Model:Onsite Employment Type:Temporary Estimated Duration (In months):7 Min Hourly Rate($):25.00 Max Hourly Rate($):35.00 Must Have Skills/Attributes:A+, Desktop Support, ITIL V4, Network Technician, Support Analyst, Technical Support, Windows 10

**Only those lawfully authorized to work in the designated country associated with the position will be considered. Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a clients business needs and requirements.

Desktop Support Minimum Qualifications:** Bachelor's degree in Information Technology, Computer Science, or a related field and/or relevant experience. Proven experience in a Desktop Support or similar role. Strong knowledge of desktop operating systems (Windows, macOS) and common software applications. Familiarity with networking concepts and protocols.

Desktop Support Preferred Experience: CompTIA A+ CompTIA Network + ITIL v4 Foundation

Desktop Support Position Description: End User Services - IT Systems Analyst III plays a crucial role in ensuring the efficient functioning of an organization''s IT infrastructure by providing technical assistance and support to end-users. This role involves responding to user inquiries, diagnosing, and resolving hardware and software issues, and maintaining the overall health of desktop systems. The IT Systems Analyst III collaborates with the IT team to address technical challenges, implement solutions, and contribute to the organization''s IT strategy. This role requires a balance of technical expertise, effective communication, and a commitment to delivering high-quality support to end-users.

Desktop Support Responsibilities: 1. User Assistance: Respond to user inquiries and provide timely and effective technical support through various channels such as phone, email, and in-person interactions. Assist end-users with hardware and software-related issues, troubleshooting problems to resolution.

2. Installation and Configuration: Install, configure, and maintain desktop operating systems, software applications, and peripheral devices. Ensure that systems are up-to-date with the latest software patches and updates.

3. Hardware Maintenance: Conduct hardware diagnostics and resolve issues related to desktops, laptops, printers, and other peripherals. Perform hardware upgrades and replacements as required.

4. Collaboration and Escalation: Collaborate with the IT team to escalate and resolve complex technical issues. Communicate effectively with end-users and escalate problems to higher-level support when necessary.

5. Security and Compliance: Implement and enforce security measures to safeguard computer systems and data. Ensure compliance with organizational IT policies and industry best practices.

6. Documentation: Maintain accurate records of support requests, resolutions, and hardware/software inventory. Create and update documentation for IT processes, troubleshooting procedures, and user guides.

7. User Training: Provide basic training to end-users on IT concepts, applications, and best practices. Foster a proactive approach to prevent common issues through user education.

Benefits: For information and details on employment benefits offered with this position, please visithere{target="blank"}. Should you have any questions/concerns, please contact our HR Department via our securewebsite{target="blank"}.

California Pay Equity: For information and details on pay equity laws in California, please visit the State of California Dep rtment of Industrial Relations' websitehere{target="_blank"}.

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise,please contact our HR Department{target="_blank"}.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).

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